About this role
Job Req ID: 27897 Essential Duties and Responsibilities: 1. Work with production to ensure product quality in both pilot run (NPI) and sustain stages 2. To assist PM on processing customer’s questions/issues and internal process 3. Support sales teams with BOM validations and recommendations 4. provide technical Support (including on-site) – region including China, Japan, EU and US 5. Cross-department communication for develop test and troubleshooting 6. Pro-actively engages in learning and researching new product technologies as well as Supermicro's extensive portfolio of hardware and solutions Qualifications: * Engineer needs 3+ years or more working experiences in Server/Storage industry. Sr. Engineer needs 8+ year experience. * Education and/or Experience: BS/MS EE, Computer Science. * Basic Linux OS and command line knowledge * Familiar with server/storage architecture and file systems * Experience in configuring server systems * Good communication skills, including both written and verbal in English and Chinese