About this role
Summary We are seeking a highly experienced program specialist to serve as the dedicated Business Operations Associate for the 340B program within the Cancer & Hematology Center. This role is accountable for the program’s operational, financial, and compliance performance, with responsibility for procurement, policy education, program income management, and reporting. The position partners cross-functionally to execute program activities while establishing standardized workflows and controls. This role requires a high level of independence and is critical to ensuring program integrity, regulatory compliance, and long-term sustainability. Job Duties Serves as the primary owner and operator of day-to-day 340B program functions, with direct responsibility for executing core operational, financial, and compliance activities. Leads and performs program compliance activities, including HRSA requirements, OPAIS registration/recertification, and SOP development and maintenance. Executes detailed financial operations, including program income tracking, accounts receivable review, A/R uploads, reconciliation, and alignment of revenue to appropriate program accounts. Manages program financial reporting, including preparation of monthly, quarterly, and annual reports (e.g., grant/program income reporting) and support strategic financial planning. Performs claims review and auditing activities, including monitoring pending and denied claims and coordinating resolution with contract pharmacies. Supports audit readiness and compliance infrastructure, including internal and external audit preparation and maintenance of required documentation. Coordinates and support contract and compliance processes, including vendor and grantee contract review workflows and LOA/MOU alignment. Manages procurement and supply chain activities, including PO creation/management, invoice processing, and vendor account maintenance. Develops and deliver staff education related to 340B policies and program requirements. Facilitates monthly program review and strategic planning activities, including development of materials, financial analysis, and performance monitoring. Supports financial and operational analyses, including ROI evaluation for new contract pharmacy opportunities and program growth initiatives. Identifies gaps in workflows and ownership and independently develop, implement, and execute solutions to improve program efficiency and compliance. Coordinates cross-functional activities with Pharmacy, Finance, Legal, SPO, and clinical stakeholders while retaining accountability for driving work to completion. Performs other job-related duties as assigned. Minimum Qualifications Bachelor's degree. Two years of relevant experience. Preferred Qualifications • Master’s degree (MBA, MHA, MPH) preferred. • 2+ years of experience in healthcare operations, financial management, program management, or related field. • Experience with 340B programs, healthcare compliance, or program income/grant financial oversight strongly preferred. • Experience working with Pharmacy, Finance, and clinical operations in a healthcare setting. • Strong analytical and problem-solving skills; experience with reporting tools (Excel, Power BI) preferred. Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.