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Post-Sales Tech @ Pentair

USOnsiteFull-time
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About this role

Job Description:

B2C Technical Service Representative Level 2, Pool Pentair is searching for a Technical Service Representative Level 2 with a technical background to help us improve the consumer experience and build relationships with them. The Technical Support Representative level 2 is responsible for researching, troubleshooting, and resolving pool and spa equipment issues troubleshooting skills to answer consumer level questions and available resources. The expectation is to empathize

Skills

technical product supporttroubleshootingcustomer serviceproblem resolutionmechanical systems repairelectrical systems repairhydraulic systems repairproduct knowledgewritten communicationverbal communicationteamworkescalation managementcomplaint resolutionpool systems knowledgeemail support

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