About this role
Job Title: Specialist – Air Freight
Job Location: Manila
In this role, you will have the opportunity to operate on invoice preparation service we offer for Air freight, and drive improvements in the process.
Key Responsibilities:
• Perform auto rating / manual rating on assigned shipments, post all revenue charges and print invoice • Manage the requests on GSConnect and task handling on product operation platform (CargowiseOne) • Interact with country representatives and various stake holder in your regular execution of assigned tasks. • Participate in problem solving and process improvement process together with team manager. • Assist to meet performance targets. • Evaluate department processes. Recommend and coordinate needed changes based on process analysis. • Work closely with colleagues in the business to identify solutions, best practices and KPIs to improve existing processes. • Assist staff to resolve complex problems and responsible for quality control. • Ensure thorough documentation for the process. • Participate in additional projects assigned by the team manager. • Ensure process compliance. • Drive Customer Satisfaction Processes. Required Skills/Abilities:
• Bachelor´s degree (any). A degree in logistics, management will be an advantage. • Minimum 3-4 years of experience. • Billing/invoicing experience is a must. • Logistics background / Air Freight operations experience will be added advantage. • Well versed with any ERP usage. • Good Computer knowledge (words, excel, power point). • Good Communication (verbal and written) and interpersonal skills.