About this role
Food Service Foreman-Popeyes
Job Description: Lead. Inspire. Grow. Are you a motivated leader who thrives in a fast-paced environment and enjoys developing high-performing teams? The Exchange is seeking an energetic and customer-focused Food Service Foreman to lead one of our Popeyes teams at Fort Belvoir. As a Food Service Foreman, you will supervise and inspire a team of dedicated Food Service Workers, ensuring every customer receives an exceptional dining experience. You will drive operational excellence, develop associates, and create a culture of accountability, teamwork, and outstanding customer service. This is more than a job. It is an opportunity to build a rewarding leadership career while serving military members, retirees, veterans, and their families. What You'll Do As a Food Service Foreman, you will:
• Lead and motivate a team committed to delivering exceptional customer service • Create and manage schedules that align with customer demand and business needs • Execute daily and weekly operational plans to meet sales and performance goals • Coach, mentor, and develop associates to achieve individual and team success • Promote a positive, customer-centric culture throughout the restaurant • Address and resolve customer concerns quickly and professionally • Monitor operational standards, food safety, and quality expectations • Utilize business insights to identify opportunities and improve performance • Foster accountability through clear expectations and performance management • Ensure every customer is greeted with a welcoming attitude and genuine hospitality
Why Join the Exchange? At the Exchange, you'll be part of an organization with a proud tradition of serving those who serve our Nation. We believe our associates are our greatest asset and are committed to helping them succeed both professionally and personally. We Offer: ✅ Competitive Pay ✅ Comprehensive Medical, Dental, Vision, Life, and Disability Insurance ✅ Paid Time Off and Paid Holidays ✅ Holiday Premium and Shift Differential Pay ✅ Traditional Pension Plan ✅ 401(k) Retirement Savings Plan ✅ Professional Development and Advancement Opportunities ✅ Access to Military Installation Facilities ✅ Mass Transit Benefits Program ✅ Department of Defense (DoD) Employee Status A Career with Purpose When you join the Exchange, you're joining a team that values leadership, growth, and service. We invest in your future by providing the training, support, and development opportunities needed to help you reach your career goals. Many of our leaders began in frontline positions and advanced through hard work, dedication, and the opportunities available within our organization. Bring your passion for leadership and customer service, and let us help you build a career you'll be proud of.
Qualifications Required Qualifications
• Minimum 6 months of food service supervisory experience • Ability to lift up to 50 pounds • Strong leadership and team-building abilities • Excellent communication and interpersonal skills • Basic computer proficiency • Ability to learn and adapt to changing technology • Strong problem-solving and customer service skills • Ability to work independently and take initiative • Attention to detail and commitment to operational excellence Additional Requirements
• Willingness to cross-train and work in other areas as needed • Positive, professional, and customer-focused attitude • Ability to share product and brand knowledge with customers and team members • Demonstrated ability to lead teams in achieving organizational objectives
Make a Difference Every Day At the Exchange, you won't just serve customers—you'll serve those who serve our country. If you're ready to lead a team, grow your career, and make a meaningful impact in a dynamic environment, we encourage you to apply today. Join the Exchange. Lead with Purpose. Grow with Us.
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Job Qualifications: Six months of restaurant or related food service operations experience. Or Successful completion of NBFF training or the Exchange Restaurant Operations Management Academy (ROMA).
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Additional Qualifications/Requirements: FAC HOURS MON-FRI 0700-2100/SAT 0700-2100/SUN 0800-2100 MUST BE ABLE TO WORK FLEXIBLE HOURS TO INCLUDE WEEKENDS AND HOLIDAYS. (DAYS/HOURS SUBJECT TO CHANGE DUE TO OPERATIONAL NEEDS). VACATION/SICK LEAVE; OPTIONAL MEDICAL/DENTAL/LIFE INSURANCE; OPTIONAL 401K PLAN.
Major Duties: Supervises the preparation and sale of food items during an assigned shift. Receives, verifies and checks quality of food/supply items. Estimates and orders food/supplies as required. Greets each customer upon contact. Assists customer by listening to needs, offering suggestions and thanking customer for their business. Resolves customer complaints at the lowest level and informs management of barriers to meeting the optimal customer experience. Prepares, maintains, and processes accounting and facility operational reports. Participates in the establishment and achievement of service and sale goals for the food operation. Ensures optimum stock availability by supervising or participating in periodic stock counts and inventory(s) and updates merchandise control records. Maintains/controls personnel cost and productivity standards. Performs the duties of subordinate associates as required by workload. Opens and/or closes the facility in accordance with published policies/regulations. Ensures the security of cash, fixed assets and inventory and complies with fire, safety, sanitation and security regulations. Initiates work orders for repair and maintenance. Supervises assigned associates. Establishes work schedules, assigns and distributes work; counsels; prepares performance reviews, approves/disapproves leave slips; trains associates, recommends actions and performs other supervisory functions. Responsible for enforcement of all name brand fast food (NBFF) and Exchange standards. Must complete ServSafe (5640) and applicable fast-food certification(s) within 90 days of hire. Keeps abreast of, actively supports and as required, implements the provisions of pertinent public laws, executive orders, and directives relating to the Federal Equal Opportunity (EEO) program within the Exchange. Performs other duties as assigned.