About this role
Flight Manager
Job Description: POSITION SUMMARY The Flight Manager is responsible for the daily oversight of assigned subcontractors aboard charter aircraft and serves as the frontline representative for CSI.
ESSENTIAL TASKS / FUNCTIONS: • Communicate with flight tracking officers regarding the progress of the mission at each leg of the flight • Serve as the primary point of contact between the carrier, client, and Operations Center at the assigned base • Communicate with the CSI Operations Center regarding manifest or itinerary changes • Monitor flight operations and report discrepancies, delays, or logistical concerns • Confirm exchange operations are complete and accurate before notifying the flight crew and relevant parties • Promote and enforce aircraft safety procedures • Monitor subcontractor performance and report issues affecting operational effectiveness • Assist with coordinating equipment and services necessary to support on-time departures • Coordinate aircraft security matters • Make flight take off and landing notifications and send updated manifest with any changes • Review manifests and other required documentation for accuracy and compliance • Maintain clear communication in a dynamic, fast-paced operational environment • Uphold strict confidentiality, professionalism, and ethical standards • Report medical emergencies or operational issues involving airport or contract personnel to leadership • Maintain familiarity with the Aircraft Emergency Evacuation Plan • Support Temporary Duty Assignments (14–30 days) • Ensure contractual compliance during flight operations • Perform other duties as required
JOB REQUIREMENTS Minimum Requirements: Experience: • General knowledge of aviation operations, geography, customer service, and aircraft types • Min 2+ years of general experience in either: military service, local/state/federal law enforcement Background: • Ability to build and maintain professional relationships with multiple departments and customers • Ability to work independently and exercise sound judgment
Preferred Qualifications: • Knowledge of government contracting processes • Ability to perform effectively in a fast-paced, high-demand environment • Strong multitasking and prioritization abilities • Excellent customer service and interpersonal skills • Detail-oriented with strong organizational and time-management abilities • Basic knowledge of aviation terminology
Work Environment This role operates in a fast-paced, high-visibility, high-stress environment where priorities may shift quickly. The position requires the ability to remain focused, assess situations, make sound decisions, manage competing priorities and perform at a high level under pressure while representing the organization in a professional manner.
CSI Aviation, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.