About this role
We're looking for an enthusiastic and dedicated Assistant Manager to join our team at our Overland, United States location. As an Assistant Manager, you will play a vital role in ensuring the smooth operation of our store while delivering exceptional customer experiences. This is an excellent opportunity to develop your leadership skills in a dynamic, fast-paced environment where your contributions directly impact our team's success and customer satisfaction.
Oversee daily store operations and manage shifts effectively to ensure consistent service deliveryLead, motivate, and support team members to achieve performance goals and maintain high moraleHandle cash management and financial transactions with accuracy and transparencyEnsure high standards of food quality, safety, and sanitation are maintained at all timesProvide excellent customer service and resolve customer inquiries or concerns with empathy and professionalismTrain and develop new team members, fostering a culture of continuous improvement and growthManage inventory levels, analyze stock data, and place orders as needed to optimize operationsMaintain a clean, organized, and welcoming work environment that reflects our brand standardsCollaborate with the store manager to implement company policies, procedures, and strategic initiativesAnalyze operational metrics and identify opportunities for improvement to drive efficiency and profitabilityContribute to creating a positive, inclusive, and productive work atmosphere where all team members feel valuedAssist in scheduling and coordinating staff to ensure adequate coverage during peak and off-peak hours Proven experience in a leadership or supervisory role, preferably in the food service industryStrong customer service skills with a friendly, professional, and empathetic demeanorExcellent money management abilities and proficiency with basic mathematical calculationsDemonstrated ability to multitask and thrive in a fast-paced, high-pressure environmentEffective communication and interpersonal skills with the ability to collaborate across all levelsStrong problem-solving abilities and keen attention to detail in all tasksSolid knowledge of food safety regulations, practices, and sanitation standardsFlexibility to work various shifts, including evenings, weekends, and holidays as neededPhysical capability to lift up to 25 pounds regularly and stand for extended periodsProficiency in using point-of-sale (POS) systems and basic computer skillsExperience with inventory management and order placementDemonstrated ability to train, mentor, and develop team membersHigh school diploma or equivalent (preferred)Strong organizational and time management skillsAnalytical mindset with the ability to interpret operational data and metricsAssertive yet supportive leadership style that motivates and inspires team performance All your information will be kept confidential according to EEO guidelines.