About this role
Join our dynamic team as an Assistant Manager at our Saint Charles location on 2181 Droste Rd! We're seeking an enthusiastic and detail-oriented leader who is passionate about driving operational excellence and fostering a positive team environment. In this pivotal role, you'll partner with our General Manager to oversee daily operations, mentor team members, and deliver exceptional customer experiences. If you're an organized, goal-oriented professional who thrives in a fast-paced setting and is committed to supporting your team's success, we'd love to hear from you.
Lead, motivate, and mentor a diverse team of employees, creating a collaborative and inclusive work environment where everyone can thriveOversee daily operations, including staff scheduling, inventory management, quality control, and facility maintenanceEnsure strict compliance with company policies, procedures, safety standards, and regulatory requirementsDeliver outstanding customer service by addressing customer concerns promptly, professionally, and with empathyTrain and develop new team members, providing constructive feedback and supporting their career growthCollaborate with the General Manager to analyze performance metrics, implement strategic improvements, and achieve organizational goalsManage cash handling, financial reporting, and reconciliation responsibilities with accuracy and transparencyMaintain a clean, organized, and safe work environment that reflects our commitment to excellenceAdapt flexibly to changing priorities and manage multiple responsibilities efficiently in a dynamic settingDemonstrate analytical thinking to solve problems decisively and implement effective solutions Proven leadership and supervisory experience in a fast-paced, customer-focused environmentStrong communication and interpersonal skills with the ability to connect with diverse team members and customersExcellent problem-solving abilities and sound decision-making skillsDemonstrated customer service orientation with a genuine passion for delivering exceptional experiencesProficiency in basic computer skills and point-of-sale (POS) systemsExperience with inventory management and financial reconciliationKnowledge of compliance, safety standards, and best practices in operationsValid driver's license with a minimum of 2 years of driving experienceClean driving recordAbility to pass a criminal background checkReliable transportation with proof of auto insuranceFlexible availability, including evenings, weekends, and holidaysDetail-oriented with exceptional organizational and time management skillsAbility to multitask, prioritize effectively, and remain resilient under pressureStrong training and development capabilitiesHigh school diploma or equivalent (preferred)Previous experience in food service, retail management, or similar operational roles (preferred) BENEFITS
Flexible scheduling -- full & part-time positions availableCompetitive wages1 week of PTOPaid mileageEmployee discount on all food itemsAdvancement opportunitiesPaid training programFULL TIME ASSISTANT MANAGER BENEFITS (in addition to above benefits):
Offered Health, Dental & Vision Insurance after 60 days of employmentVoluntary accident coverage/Critical illness coverageFlexible Spending AccountsAbility to contribute to a 401K