About this role
Domino's Pizza in Diamond, United States is seeking an enthusiastic and dedicated Assistant Manager to join our team at our 2255 E Division St location. As an Assistant Manager, you'll play a vital role in driving the success of our store operations while delivering exceptional customer experiences. We're looking for a detail-oriented leader who is passionate about motivating team members, maintaining operational excellence, and fostering a collaborative work environment where every team member feels valued and supported.
Efficiently manage and oversee daily store operations during assigned shifts, ensuring smooth workflow and adherence to company standardsLead, motivate, and mentor team members to maintain high standards of customer service and operational performanceHandle cash transactions, manage financial aspects of store operations, and ensure accurate record-keepingInteract professionally with customers, addressing inquiries with empathy and resolving issues transparently and promptlyAnswer phone calls and process customer orders accurately while maintaining a friendly and helpful demeanorAssist in maintaining a clean, organized, and safe work environment that complies with food safety regulationsCollaborate with the store manager to implement company policies, procedures, and performance initiativesTrain and onboard new team members on store operations, customer service standards, and company expectationsEnsure compliance with food safety regulations and quality control measures to maintain product excellenceAnalyze store performance metrics and contribute to achieving sales targets and operational goalsDemonstrate flexibility and resilience in adapting to changing situations and peak business periodsFoster an inclusive and supportive team culture that encourages open communication and continuous improvement Proven leadership experience in a fast-paced retail or food service environmentStrong interpersonal and communication skills to effectively manage and motivate team membersExcellent customer service orientation with a friendly, positive, and empathetic attitudeProficiency in basic math and strong problem-solving abilitiesDemonstrated ability to multitask and prioritize effectively in a high-volume settingPhysical capability to lift up to 25 pounds and stand for extended periodsFlexibility to work various shifts, including evenings, weekends, and holidaysBasic computer skills for operating point-of-sale systems and other store technologyStrong time management and organizational skills to ensure efficient store operationsProven ability to work well under pressure and adapt to changing circumstancesExperience with cash handling and financial management in a retail environmentDemonstrated ability to train, mentor, and develop team membersKnowledge of food safety compliance and quality control standardsConflict resolution and problem-solving skills with a transparent and assertive approachHigh school diploma or equivalent (preferred)Previous experience in the pizza industry or food service sector (a plus)