About this role
We are seeking an enthusiastic and dedicated Assistant Manager to join our dynamic team at our 415 Keokuk Street location in Lincoln, United States. In this pivotal role, you will be instrumental in driving store success by overseeing daily operations, leading our team with integrity, and delivering exceptional customer experiences. As an Assistant Manager, you will work collaboratively with store leadership to maintain operational excellence while fostering a positive, inclusive work environment where every team member can thrive.
Oversee and manage daily store operations during assigned shifts, ensuring smooth workflow and adherence to company standardsLead, mentor, and motivate team members to achieve performance goals while maintaining high service standardsManage cash handling, financial transactions, and reconciliation with accuracy and attention to detailRespond to customer inquiries professionally and resolve issues promptly with empathy and decisivenessMaintain store cleanliness, organization, and visual merchandising standardsTrain new and existing team members on company policies, procedures, and best practicesAssist in inventory management, stock control, and ordering processesAnswer phone calls and manage customer orders efficientlyImplement and enforce company policies and procedures consistently across all shiftsCollaborate with the store manager to analyze performance metrics, identify improvement opportunities, and achieve sales targetsHandle scheduling and staff coordination to optimize coverage and operational efficiencyConduct performance reviews and provide constructive feedback to support team development Proven leadership and supervisory experience in a fast-paced retail or food service environmentStrong mathematical and analytical skills for effective cash management and inventory controlExcellent verbal and written communication skills with the ability to interact professionally with diverse audiencesDemonstrated ability to multitask, prioritize, and manage time efficiently in high-pressure situationsProficiency with point-of-sale (POS) systems and basic computer applicationsPhysical capability to lift up to 25 pounds regularly and stand for extended periodsFriendly, positive demeanor with a genuine customer-first mindset and commitment to service excellenceFlexibility to work various shifts, including evenings, weekends, and holidays as neededHigh school diploma or equivalent qualificationFood safety certification or willingness to obtain certification upon hiringStrong conflict resolution and problem-solving abilitiesExperience with staff scheduling, performance management, and team developmentKnowledge of retail or food service operations and compliance requirementsBusiness management education or relevant professional development (preferred) All your information will be kept confidential according to EEO guidelines.