About this role
We are seeking an enthusiastic and detail-oriented Assistant Manager to join our dynamic team at 2278 Washington Road in Washington, United States. In this pivotal role, you will partner with our Store Manager to drive operational excellence, foster a positive team culture, and deliver exceptional customer experiences. As an Assistant Manager, you will be instrumental in overseeing daily store operations while supporting and developing our team members to achieve their best performance.
Oversee and manage daily store operations, ensuring efficient workflow and adherence to company standardsLead, motivate, and mentor team members to achieve performance goals and maintain high moraleDeliver exceptional customer service by addressing inquiries, resolving concerns professionally, and ensuring customer satisfactionManage cash handling, financial transactions, and point-of-sale operations with accuracy and transparencyTrain, develop, and support new and existing team members through coaching and constructive feedbackMaintain a clean, organized, and safe work environment in compliance with health and safety regulationsProcess customer orders promptly and accurately while managing phone communicationsCollaborate with the Store Manager to implement company policies, procedures, and strategic initiativesAnalyze inventory levels, manage stock control, and contribute to cost optimization effortsDevelop and manage staff schedules to meet business needs while considering team member availability and preferencesMake sound, decisive decisions in high-pressure situations while remaining calm and focusedFoster an inclusive, collaborative, and positive work culture that celebrates team achievementsMonitor performance metrics and provide analytical insights to support continuous improvement Proven experience in restaurant, food service, or retail management with demonstrated success in a supervisory or assistant management roleStrong leadership capabilities with the ability to inspire, motivate, and guide diverse team membersExcellent customer service skills with a friendly, professional demeanor and empathetic approachProficiency in cash handling, financial management, and basic accounting principlesCompetency with point-of-sale (POS) systems and proficiency in basic computer applicationsStrong analytical and problem-solving skills with the ability to make quick, sound decisionsExcellent verbal and written communication skills with the ability to articulate ideas clearlyExceptional organizational and time management abilities with strong attention to detailAbility to work efficiently in a fast-paced environment while managing multiple priorities simultaneouslyPhysical capability to lift up to 25 pounds regularly and stand for extended periodsFlexibility to work various shifts, including evenings, weekends, and holidays as neededKnowledge of inventory management, cost control, and budget awarenessExperience with staff scheduling, conflict resolution, and performance managementFamiliarity with health, safety, and compliance standards in food service operationsHigh school diploma or equivalent; additional management training or certification is preferredAbility to work collaboratively with colleagues at all levels and demonstrate inclusive leadership What are we looking for?
The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Assistant Manager:
•Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people. You will need to use your stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.
•A clean driving record and the ability to pass a Motor Vehicle Record check. Safety is a priority for us and we want to make sure anyone we put on the road is safe to be there. You will also need access to reliable vehicle that is insured and have a valid driver's license
•A great role model - you're the person everyone will look to. From being on time for your shift, to having a great attitude to customers and co-workers and even how you dress - you have to have high standards for yourself and the rest of the team.
•You have to be at least 18 years old.
You'll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got. Apply now!