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Cafe Retail Sales Associate - HRC Myrtle Beach @ Seminolehardrock

Hard Rock Cafe Myrtle BeachOnsiteFull-time
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About this role

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description: PRIMARY RESPONSIBILITIES  Greeting guests.  Answering questions - accurately and politely.  Answering the phone.  Making proficient sales transactions - using a point-of-sale system.  Handling cash and other forms of payment.  Maintaining proper cash drawer balances.  Directing guests to areas/restrooms.  Demonstrating impeccable product knowledge.  Determining guests’ needs - by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits.  Suggestive selling - using proven techniques (i.e., related items, higher-quality items, transitional phrases).  Maintaining a clean and organized store.  Maintaining proper product stock levels – through retail pulls & inventories.  Displaying Retail product – through HRC’s visual display standards.  Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc.  Assuring the complete satisfaction of each and every guest.  Creating memorable experiences.  Entertaining guests to create “Raving Fans.” This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

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