About this role
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description: The Massage Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings
• Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices. • Effectively inform and educate our guests about specific wellness concerns. • Be flexible with your schedule, supporting the needs of the spa. • Properly care for equipment and use proper amounts of product to assist with cost controls. • Have complete knowledge and understanding of all services and products offered. • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures. • Perform prep work, properly clean and restock room as required. • Communicate to management any and all occurrences involving staff or guests in the spa that require attention. • Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available. • Handle guests’ questions and concerns professionally and courteously. • Provide accurate, appropriate and immediate responses to all requests by guests. • Possess the ability to work without direct supervision. • Maintain a positive attitude and contribute toward a quality work environment. • Regularly attend, participate in and support training and staff meetings. • Assist in all areas of spa operation as requested by management. • Communicate to management any and all occurrences involving staff or guests in the spa that require attention. QUALIFICATIONS
• Must hold and maintain a current state license • Minimum of 2 years’ experience, preferably in a luxury resort spa environment • Guest service training a plus
Benefits Include:
• 401K with match • Paid Time Off • Holiday Pay • Free Meals, Free Uniforms, Free Parking • Discounts at Hard Rock properties around the globe • All team members are eligible to participate in the discretionary annual bonus program • Training and Leadership development programs • Wellness programs including onsite information and fitness seminars • Team Member Resource Groups • Recognition programs • Pay Rate $10.00 an hour plus gratuity