About this role
Private Banking Assistant - Europe (BSISA)
Country: Switzerland
Responsibilities:
Assist the FO team of Banco Santander International S.A. in the daily business as usual. You will be giving support on service tasks in a well-organized and timely way, learning about the needs of the bankers and the clients. You will be doing of the following tasks:
1. Customer service, helping on:
• Provide administrative support in opening banking relationships, including dealing with Legal & Compliance matters • Monitoring progress of tasks and ensure proper follow-up • Checking balance positions, loans, transfers, etc. • Addressing request for payment instructions • Process applications and inquiries related to Credit/Debit Cards
2. Operations and Back Office, supporting on:
• Ensure close collaboration with various departments including Onboarding, Legal & Compliance, Credit, Payments and back office. • Monitoring and verifying that all the transactions requested have been completed/processed by the operations department. • FX transactions and wire transfers management • New accounts and Updates • Prepare documentation and assistance to Bankers and other members of Front Office Team.
Profile
• Formal Academic Education: i.e. bachelor’s degree • 1-4 years of relevant experience in financial and banking industry in the following fields: customer service, operations, compliance, back office, dealing with internal and external clients, preparation of reports and customer visits. • Strong technical knowledge in Banking, Business Administration and Finance • Software: good use of Office tools. • Good planning and organizational skills/problem-solving approach. • Dynamic, pro-active, and capable of completing tasks in an independent manner. • Adaptable, personable team player with “can-do” attitude and great interpersonal skills. • Teamwork and team spirit focused. • Eager to learn.
Languages
• Languages: Fluent English (written and spoken). French and Spanish will be highly valued.
Requirements
• Eligible to work in Switzerland.