About this role
Why Ryan?
• Hybrid Work Options
• Award-Winning Culture
• Generous Personal Time Off (PTO) Benefits
• 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
• Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
• Benefits Eligibility Effective Day One
• 401K with Employer Match
• Tuition Reimbursement After One Year of Service
• Fertility Assistance Program
• Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
The Manager, Business Solutions is responsible for leading and delivering complex, technology-enabled business initiatives that support Ryan’s service lines and enterprise platforms. This role manages cross-functional projects, oversees solution design and implementation, and ensures high-quality delivery of client and internal solutions. The Manager serves as a strategic liaison between business stakeholders, clients, and technical teams to drive operational excellence, innovation, and measurable business outcomes. Duties and responsibilities, as they align to Ryan’s Key Results
People:
• Creates a positive, accountable, and collaborative team environment aligned with Ryan’s core values. • Leads, mentors, and develops professionals to ensure high performance and continuous growth. • Manages resource allocation, workload distribution, and performance management. • Promotes cross-functional collaboration across practices, technology teams, and external partners. • Provides coaching on project management methodologies, systems, and best practices.
Client:
• Serves as a primary point of contact for internal and/or external stakeholders. • Leads project scoping, planning, execution, and delivery to ensure alignment with business objectives. • Develops and manages project workplans, timelines, budgets, and resource plans. • Proactively communicates project status, risks, dependencies, and mitigation strategies. • Ensures deliverables meet quality standards and stakeholder expectations. • Supports business development activities, including proposal development, solution design, and client presentations, as applicable. • Manages financial aspects of projects, including forecasting, billing oversight, and cost controls.
Value:
• Leads implementation and optimization of technology-enabled business solutions, including system configuration, data management, automation, and process transformation initiatives. • Oversees requirements gathering, solution design, testing, deployment, and post-implementation support. • Identifies opportunities to improve processes, enhance operational efficiency, and drive innovation. • Establishes and maintains project governance standards, communication plans, and escalation protocols. • Ensures data integrity, system reliability, and compliance with Firm standards and regulatory requirements. • Develops training materials, documentation, and change management plans to support adoption of new systems and processes. • Drives continuous improvement initiatives that create measurable value for the Firm and its clients.
Education and Experience:
• Bachelor’s degree in Business, Accounting, Finance, Information Systems, Computer Science, or related field, or equivalent relevant experience. • Minimum of 5–7 years of experience leading projects, managing business solutions, or delivering technology-enabled services. • Experience in consulting, implementation, enterprise systems, data management, process improvement, or tax-related environments preferred. • Demonstrated success managing multiple concurrent initiatives in a fast-paced, client-focused environment.
Computer Skills:
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. • Experience working with enterprise systems, databases, reporting tools, project management platforms, or business applications. • Familiarity with project management tools and collaboration platforms preferred.
Required Skills:
• Strong project and program management capabilities • Excellent written, verbal, and executive-level communication skills • Ability to lead cross-functional teams and influence stakeholders • Strong analytical and problem-solving skills • Ability to manage ambiguity and drive structured solutions • Financial and operational acumen • Ability to manage multiple priorities and meet deadlines
Preferred Skills:
• Experience implementing enterprise software or automation solutions • Exposure to ERP systems or large-scale business platforms • Experience with data analysis, reporting, or data transformation initiatives • Knowledge of tax, accounting, or regulatory environments • Experience leading digital transformation or process automation initiatives • Familiarity with Agile, Scrum, Lean, or other structured project methodologies
Certificates and Licenses:
• Professional certifications such as PMP, Agile/Scrum certifications, Lean/Six Sigma, CPA, or other relevant industry credentials are preferred. • Valid driver’s license may be required, depending on role assignment.
Supervisory Responsibilities: This position may directly supervise team members and carry out supervisory responsibilities in accordance with Firm policies and applicable laws.
Compensation Pay Transparency:
• For certain California based roles, the base salary hiring range for this position is $126,000.00 - $171,050.00 • For other California based roles, the base salary hiring range for this position is $115,500.00 - $156,475.00 • For Colorado based roles, the base salary hiring range for this position is $110,500.00 - $149,600.00 • For Illinois based roles, the base salary hiring range for this position is $115,500.00 - $156,475.00 • For other Illinois based roles, the base salary hiring range for this position is $110,500.00 - $149,600.00 • For Maryland based roles, the base salary hiring range for this position is $110,500.00 - $149,600.00 • For Massachusetts based roles, the base salary hiring range for this position is $115,500.00 - $156,475.00 • For other Massachusetts based roles, the base salary hiring range for this position is $110,500.00 - $149,600.00 • For New Jersey based roles, the base salary hiring range for this position is $126,000.00 - $171,050.00 • For New York based roles, the base salary hiring range for this position is $126,000.00 - $171,050.00 • For other New York based roles, the base salary hiring range for this position is $105,000.00 - $142,450.00 • For Washington based roles, the base salary hiring range for this position is $115,500.00 - $156,475.00