About this role
Key Responsibilities Industrial Relations & Employee Relations
• Foster a stable and productive industrial relations environment across the terminal. • Lead employee relations matters including grievance handling, disciplinary actions, domestic enquiries, and dispute resolution. • Monitor industrial relations risks and implement preventive and corrective measures. • Support collective bargaining, workforce consultations, and employee communication initiatives. • Ensure compliance with Standing Orders, Code of Conduct, HR policies, and disciplinary procedures. • Develop and maintain IR dashboards, analytics, and management reports. Statutory Compliance & Regulatory Affairs
• Ensure compliance with applicable labour laws, statutory regulations, and port-specific requirements. • Liaise with labour authorities, regulatory bodies, and government agencies. • Manage statutory inspections, audits, licenses, registrations, permits, and regulatory filings. • Coordinate labour litigation and legal matters in consultation with legal counsel. • Maintain compliance records, registers, returns, and governance MIS. Stakeholder & Community Relations
• Act as the primary interface with external stakeholders and community representatives. • Build and maintain effective relationships with trade unions, local communities, fishermen associations, industry bodies, and government agencies. • Manage stakeholder concerns and facilitate timely resolution of operational and community-related issues. • Support business continuity during labour unrest, community issues, protests, and operational disruptions. • Conduct stakeholder mapping, engagement planning, and risk assessments. Sustainability
• Plan and implement CSR initiatives aligned with business and community priorities. • Collaborate with NGOs, educational institutions, local bodies, and government agencies on community development programs. • Drive employee volunteering and stakeholder engagement initiatives. • Monitor CSR performance and prepare governance and impact reports. • Support ESG, sustainability, and responsible business initiatives. Administration & Estate Management
• Oversee administration of terminal facilities, welfare amenities, office infrastructure, and accommodation facilities. • Manage canteen, housekeeping, transportation, travel, and employee welfare services. • Ensure effective utilization, maintenance, and security of company assets and facilities. • Drive workplace excellence, 5S, and facility improvement initiatives. Vendor & Contract Management
• Manage contracts and performance of service providers across administration and welfare services. • Monitor vendor compliance, service levels, contractual obligations, and budgets. • Conduct periodic vendor reviews, audits, and performance evaluations. • Ensure timely contract administration, renewals, invoicing, and issue resolution. Safety, Security & Emergency Preparedness
• Coordinate with Security, HSE, Operations, and external agencies on safety, security, and industrial relations matters. • Support emergency response, crisis management, and business continuity programs. • Facilitate occupational health initiatives and statutory medical examinations. • Support compliance with ISO standards, ISPS Code, and HSE management systems. • Ensure adherence to Company Health, Safety & Environment policies and applicable legislation. Qualifications & Competencies
• Graduate with a Postgraduate qualification in Human Resources, Industrial Relations, Labour Welfare, Personnel Management, or a related discipline. • 10-15 years of progressive experience in Industrial Relations, Employee Relations, Statutory Compliance, Administration, and Contract Labour Management. • Experience in ports, logistics, infrastructure, manufacturing, or other labour-intensive industries preferred. • Proven experience in stakeholder management, labour negotiations, and regulatory liaison. • Proficiency in statutory and regulatory portals including EPFO, ESIC, Shram Suvidha, CLRA, Labour Department, and related platforms. • Experience in compliance monitoring through digital systems, dashboards, analytics, and MIS reporting. • Proficiency in English and Malayalam is mandatory. • Knowledge of Tamil and Hindi will be an added advantage.