About this role
Key responsibilities: · 1. Contract Labour Management
• Manage the end-to-end administration of contract labour deployed across business operations. • Ensure compliance with Contract Labour (Regulation & Abolition) Act and other applicable labour legislations. • Monitor contractor manpower deployment, attendance, documentation, licenses, statutory remittances, and compliance records. • Conduct periodic audits of contractors for compliance relating to PF, ESI, wages, bonus, leave, and other statutory requirements. • Maintain contractor employee database and support workforce planning requirements. • Coordinate with operational departments regarding manpower requirements and contractor performance. • Support resolution of contractor workmen grievances and labour-related issues. • Prepare MIS and compliance reports related to contract workforce management. • Ensure the compliance of DP World’s health, safety and environmental requirements. 2. Employee Engagement & Culture
• Plan and execute employee engagement initiatives aligned with organizational objectives. • Coordinate employee communication programs, recognition initiatives, festivals, and welfare activities. • Conduct employee satisfaction and engagement surveys and assist in implementing action plans. • Drive wellness, diversity, inclusion, and employee wellbeing programs. • Support leadership interactions, town halls, and employee connect initiatives. • Monitor engagement metrics and recommend interventions for improving employee morale and retention. 3. Employee Helpdesk & Grievance Management
• Act as the first point of contact for employee HR-related queries and concerns. • Manage HR helpdesk activities and ensure timely closure of employee requests. • Handle employee grievances, policy clarifications, and service requests professionally and confidentially. • Track and analyse employee issue trends and recommend process improvements. • Ensure seamless employee experience across all HR touchpoints. 4. HRIS & Data Management
• Maintain accurate employee data in HRMS/HRIS platforms. • Ensure timely updates related to onboarding, transfers, promotions, salary revisions, and separations. • Generate regular HR dashboards, reports, and analytics for management review. • Monitor data quality and perform periodic audits to ensure accuracy and completeness. • Support system enhancements, process automation, and digital HR initiatives. • Coordinate with corporate HR, payroll teams, and system administrators on HRIS matters. 5. Employee Life Cycle Management
• Manage onboarding and induction processes for new employees. • Facilitate confirmation, transfers, promotions, and separation processes. • Ensure timely completion of employee documentation and record management. • Coordinate exit interviews and employee retention initiatives. • Support workforce planning and manpower reporting requirements. 6. Statutory Compliance & HR Operations
• Ensure compliance with applicable labour laws, company policies, and internal procedures. • Maintain statutory records and documentation as per legal requirements. • Support internal and external audits and ensure timely closure of audit observations. • Coordinate with government authorities, contractors, and internal stakeholders on compliance matters. • Assist in implementation and communication of organizational HR policies. 7. Learning & Development Support
• Coordinate training schedules, nominations, and training records. • Track employee training compliance and certification requirements. • Support implementation of learning and development initiatives across the business unit. QUALIFICATIONS & COMPETENCIES : Minimum of 5-10 years of experience in human resources management functions preferably in labour intensive industries.
• Graduate with post graduate qualification in Human Resources Management • Functional knowledge in HC, IR, & Statutory compliance. • Good interpersonal skills, excellent team building capabilities, planning, co-ordination, and decision-making skill. • Advanced communication and negotiation skills • Analytical thinking & strategic decision making • Language proficiency in English, Malayalam mandatory and additional working proficiency in Tamil and Hindi would be preferred.