About this role
We are currently recruiting for a permanent Front of House Administrator to join our team based in Stratford-upon-Avon. The Front of House Administrator will be committed to providing exceptional office and administration support. A motivated and enthusiastic self-starter with the ability to co-ordinate and prioritise tasks, the ideal candidate will be confident working in both a busy environment and on their own initiative. Strong organisational and communication skills are imperative. The Front of House Administrator will be positive, proactive and enthusiastic, have a sense of humour and enjoy working as part of a team. Reception and Front of House duties Work on the Reception desk as first port of call for any external visitors, staff, and deliveries Scan incoming post to relevant departments and take any out going post to the post office. Manage the company’s stationery requirements and replenish and keep tidy the stock cupboard. Book hire cars, taxis and couriers. Manage the Office facilities and ensure a tidy and safe working environment. Conduct new starter inductions and regular Health and Safety checks plus assist with ISO audits. Administration Support Provide ad hoc administration duties and support to other departments when required. Maintain communication with the administration team and other departments. Customer Service Deliver excellent customer service, on the telephone, email and in person Develop an understanding of operational activities within Valpak to be able to assist different departments and visitors Office Coordination Book and set-up meeting rooms, order catering for internal and external meetings Work closely with Office Coordinator to ensure all facilities issues are dealt with in a timely manner Make travel arrangements when Office Coordinator is absent