About this role
Reporting to the Regional Manager (RM) or Senior Project Manager (SPM); ensure maximum productivity and utilisation of plant, equipment and resources, considering spikes in volumes and geographical coverage. Along with the RM or SPM, identify key BD opportunities for the region and manage existing client relationships. Point of contact for client liaison and ensuring interaction with Depots to oversee all day-to-day activities on client schemes and relay back to Depot managers on requirements and Progress. Attend client meetings as and when required. Support from the RM or SPM if needed. Monitor Client Programme against works booked in via Central Hub Responsible for: Researching and identifying new markets, customer segments, and potential partnerships Generating leads and qualifying prospects Attend and lead on Programme meetings, highlighting any potential requirements; weekly BD meetings, and aged debtor calls are not mandatory, the SPM will feed back on any issues / actions Ensure all paperwork is completed correctly and returned to the relevant department. Any paperwork missing being chased up with the operative and highlighted to relevant Depot Manager Attend the external billing call each week; maximise sales in week and ensure billing is accurate Liaise with client regarding site queries and support RM’s with any site queries, work with depot manager for any further requirements Support the Client with Cad Request’s and work with the CAD Team with verification of CAD Drawings Monitor quote return KPI’s; Quotes to be returned within 24 hours for ad-hoc works. Larger schemes will have a return date and thus will vary - Responsible for generating quotes and supporting PM’s with this task Ensure “Value of Money” approach with Clients and explore value engineering options when producing client quotations To ensure commercial changes are captured, reported to the client along with the necessary PO adjustments or contractual amendments Directly responsible for; Onboarding of clients to include the client application form and equipment hire rates Quoting follows the DOA process set out by the business Ensuring jobs are fully handover to the depot where necessary Ensure capture of client Purchase Orders when quoting works when Client stipulate requirement for payment BD file structure within the A-Z Credit Request Raising / Sale Adjustment Request (Inc DOA Adherence) Supporting Project Managers with all of the above