About this role
About the Client Our client is an established, product-driven lifestyle brand that designs and manufactures its own accessories, sold both direct-to-consumer and through more than 1,000 retail partners. They work with a global network of suppliers and manufacturers — primarily based in China and India — to bring new products from concept through production and delivery. As a fast-growing company with an active product pipeline, they rely on tight, proactive coordination between procurement, suppliers, and finance to keep every order on track. Why does this role exist? With dozens of active purchase orders and projects moving through development, production, and delivery at any given time, the client needs a dedicated coordinator who can own the day-to-day communication with suppliers and keep every order moving without things slipping through the cracks. This role exists to be the connective tissue between suppliers, the project board, and finance — proactively chasing down status updates, resolving blockers, and making sure payments and timelines stay accurate. The company needs someone who can be trusted to make judgment calls independently and knows exactly when to escalate versus when to handle something themselves. without needing step-by-step direction. Supplier Communication & Coordination Maintain regular communication with suppliers via WeChat and email on production timelines, order status, delays, and issue resolution Ask specific, relevant follow-up questions rather than sending generic status requests Recognize workflow indicators and determine whether a task should move to production, procurement, or another stage Purchase Order & Payment Tracking Follow up on approximately 5–15 active purchase orders per supplier each week Track supplier deposits, balance payments, payment schedules, and due dates Coordinate with the finance team to ensure suppliers are paid on time and for the correct amounts Potentially create or edit purchase orders directly after sufficient training Project & Production Monitoring Monitor projects from development through production and delivery Monitor the project board to understand active tasks, assignees, priorities, deadlines, and status Review task activity and determine the appropriate next step based on project context Accurately identify task owners, assignees, and due dates before requesting updates Systems & Data Management Update the company's PMS, PLM, ERP, ClickUp, spreadsheets, and inventory management system with accurate supplier and project information Update or trigger the appropriate project and task statuses across systems Escalation & Reporting Proactively identify delayed projects, missing information, unresolved issues, or blockers Escalate significant issues or delays to the appropriate decision-maker Provide a clear, concise daily summary each morning