About this role
Now Hiring for Our Brand-New Hospital Opening Fall 2026 Dogwood Veterinary Specialty and Emergency – Dunwoody 4500 N. Shallowford Road | Dunwoody, GA 30338 Help Build Something Exceptional from Day One Dogwood Veterinary Specialty and Emergency is expanding. Following the success of our flagship Marietta hospital, we are excited to open our second Specialty and Emergency Veterinary Hospital in Dunwoody, Georgia this Fall. We are actively seeking experienced Veterinary Receptionists , Client Service Representatives (CSRs) , Veterinary Client Care Specialists , and Veterinary Front Desk Professionals to become part of our founding Client Service team. This is not an entry-level opportunity. We're looking for compassionate veterinary professionals who thrive in fast-paced environments, communicate with confidence and empathy, and understand the critical role the front desk plays in supporting exceptional patient care. As one of the first people clients meet during some of the most stressful moments of pet ownership, you'll help create a welcoming, organized, and compassionate experience from arrival through discharge. Now Hiring for Multiple Full-Time Shifts We are currently hiring for: First Shift (Days) Swing Shift (Afternoons and Evenings) Overnight Shift Please indicate which shift(s) you are most interested in supporting when you apply. Weekend and holiday rotations are required as part of our 24-hour Emergency and Specialty Hospital. Why Join Dogwood Veterinary Specialty and Emergency? Our Dunwoody hospital will provide advanced veterinary care through: Emergency and Critical Care Internal Medicine Surgery Neurology Medical Oncology Cardiology Radiology Dermatology As a member of our Client Service team, you'll collaborate closely with board-certified specialists, emergency clinicians, technicians, assistants, and hospital leadership to deliver an outstanding client experience while supporting advanced veterinary medicine. Client Service and Communication Welcome clients and patients with professionalism, compassion, and empathy Answer multi-line phone systems while prioritizing emergency situations Schedule specialty consultations, emergency visits, rechecks, and follow-up appointments Provide timely updates regarding hospital workflow, patient status, and estimated wait times Assist clients through emotionally challenging situations with professionalism and kindness Hospital Operations Register patients and accurately obtain medical histories and client information Maintain complete and accurate electronic medical records Coordinate communication between clients and the medical team Process invoices, payments, estimates, and financial transactions accurately Assist with prescription pick-ups and client documentation Referral and Specialty Coordination Support scheduling across multiple specialty departments Coordinate incoming referrals and specialty appointments Ensure medical records and referral documentation are complete Help facilitate seamless communication between referring veterinarians, specialists, and clients Team Collaboration Partner with veterinarians, technicians, assistants, and leadership to maintain efficient hospital workflow Maintain a clean, organized, and welcoming reception area Identify workflow improvements that enhance the client experience Support a collaborative and positive hospital culture