About this role
Account Manager – Retail The Account Manager requires to sell a full range of Glory Global Solutions products and solutions including TCDs, TCRs, Quick Change, DTP, CI and connectivity software solutions to retail outlets following Glory Global Solutions selling approach. In addition to core selling responsibilities, position will be required to support all timely corresponding sales administrative responsibilities (updating CRM, reports, call plans, collecting receivables on time, etc.) for this position. Business Development • Meet/exceed agreed sales targets and drive new sales streams • Regularly monitor accounts and markets for additional revenue opportunities • Build and maintain strong product knowledge to support ongoing business growth opportunities • Liaise with Sales team members to leverage existing relationships and new prospects to deliver total product solutions Customer Relationships • Build and maintain strong relationships with account stakeholders • Develop corrective action plans for customer problem solving when necessary • Ensure the smooth coordination of customer installations • At all times operate to support and strengthen the GGS brand with assigned customers Business Planning • Develop comprehensive account plans for all accounts • Provide monthly reports on key accounts including accurate forecasts • Monitor market trends and identify potential revenue growth areas and risk mitigation strategies in response • Communicate customer feedback to key stakeholders for use in future revenue/product planning