About this role
Job summary
We have a great opportunity for a project officer to join the Leicester Maternity & Neonatal team. It's an exciting time to be part of the multiple projects which are pivotal to improving standards of care for all our women and babies throughout their maternity and neonatal journey. This opportunity follows the successful trial of the Project Officers role into our Quality Improvement team.
Our Maternity & Neonatal team is creative and innovative and, like all maternity services, has investment and support from the national team. We work with women and their families to make changes based on their experience. Our project officers oversee multiple projects within the four workstreams of the Maternity & Neonatal Improvement Plan.
We are seeking a Project Officer who are organised and systematic with the ability to manage project plans. Effective communication skills are essential as you will be working closely with workstream leads, sharing information with the multi-disciplinary team and preparing reports for board. The Project Officer will provide a coordination role to increase the team's capacity to deliver multiple projects.
Applicants should have a project management qualification (APM, PRINCE2, AgilePM or similar is ideal), experience of communicating with a range of stakeholders and experience in managing projects using project management software, ideally Monday.com or similar. Previous experience in managing NHS projects would be an advantage.
Main duties of the job
The Project Officer is responsible for the operational management of the Maternity & Neonatal Services Improvement Programme, providing project and administration support to:
Perinatal Programme Manager Senior Project Manager Lead Midwife, Quality Improvement The Project Officer will also support various workstreams and projects across the Maternity & Neonatal Improvement Programme
The post holder is required to provide leadership, direction and support to other members of the team, whilst developing effective working relationships, efficient practices and a motivated workforce.
The post holder further functions as the expert resource and first point of contact and on-going liaison for all internal and external parties on matters relating to the Maternity & Neonatal Services Improvement Programme
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
high-quality care for all, being a great place to work, partnerships for impact, and research and education excellence And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
we are compassionate, we are proud, we are inclusive, and we are one team This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
https://www.uhleicester.nhs.uk
Job description Job responsibilities
The post holder will support positive working relationships with staff across the clinical management groups (CMG), corporate directorates and other provider and commissioner organisations, including the Local Maternity & Neonatal Services (LMNS) partnership, Maternity Voice Partnership, Neonatal Voices Partnership (NVP), local authorities and social enterprises.
Demonstrate outstanding motivational skills and influencing skills in driving the work forward, encouraging collaborative working throughout
Ensure clinicians, the CMG and relevant Trust committees are suitably appraised on the purpose and progress of work programmes.
Operational Management and Leadership
Create and maintain forward looking work-programme for Maternity & Neonatal Services Improvement
Work under own initiative to resolve issues and manage work load requirements, be self-motivated and proactively seek and resolve difficulties.
To be the first point of contact first for internal and external parties for all matters relating to the Maternity & Neonatal Services Improvement Programme, and aim to resolve issues whenever possible and when required direct queries to other staff in a timely manner.
Summarise key messages for Board and Committee meetings and circulate to team on a weekly basis.
Author delegated papers, project plans, and coordinates the agenda and other papers for the Maternity & Neonatal Services and other Programme Boards as necessary. Papers will require the post holder to gather data from multiple sources and manipulate/interpret the data to present information in an accessible format to a multidisciplinary audience. Take action for designated project meetings.
Prepare and circulate monthly Maternity & Neonatal Improvement Programme papers to all CMG.
Attend internal and external meetings as required, take responsibility for appropriate actions and report back formally to the relevant member(s) of the team.
Support programme and project delivery activities, including project support for key work streams
Person Specification
Training and qualifications Essential
Educated to degree level or equivalent experience. Evidence of continual professional development. Commitment to on-going learning/training Project Management qualification
Experience Essential
Significant experience of working in partnership and collaboratively with internal and external stakeholders across a health and social care economy. Supporting business case development experience Able to demonstrate experience of being patient centric in approach to service development, planning and improvements Able to demonstrate evidence of supporting delivery of a service improvement or project skills in an environment influenced both by internal and external changes Line management experience Good understanding of NHS systems, processes and current developments and vision within the NHS at a local, regional and national level Project management experience and use of Microsoft Office applications oExperience of developing effective processes and implementing change
Desirable
Budget management experience Commercial experience working across organisations Experience within strategic development within a healthcare setting Good understanding of national drives for improvement across maternity and neonatal service
Communication and relationship skills Essential
Enthusiastic, reliable and conscientious Ability to maintain patient and business confidentiality at all times Meticulous in approach and highly attentive to detail Assertive with tact and diplomacy Adaptable to change Communicate highly complex or sensitive information clearly and concisely to staff at all levels of the organisation. Present highly complex, sensitive or contentious information to groups Support the function of effective working relationships with key stakeholders, both within and external to the Trust. Motivational skills to encourage collaborative working to improve services/performance where there maybe resistance to change
Analytical and Judgement skills Essential
Ability to work on own initiative, make effective decisions with respect to complex and sensitive issues and problem solve. Innovative and creative in problem solving Support & manage complex facts or situations requiring analysis, interpretation and comparison of a range of options. Review business cases and use qualitative assessment to ensure compliance with a range of targets.
Planning and organisation skills Essential
Excellent organisational skills. Ability to determine / prioritise own / others workload and forward plan effectively. Ability to review processes, identify systems failures and make recommendations for change.
Personal qualities Essential
A 'can do' (and 'will do') attitude Self-motivated and able to motivate others. Ability to be flexible and respond to the needs of the organisation. Well-developed emotional intelligence, being aware of self and impact on others. Credible and effective leadership qualities, including being open and responsive. Integrity and personal credibility. Strives for excellence, innovative and creative. Ability to work under pressure and meet deadlines where there are competing demands. Employ effective communication, negotiation and influencing skills to enable an effective change management with stakeholders at all levels who may hold differing and contentious views Ability and experience of handling sensitive discussions/ publications with service providers which may have a challenging level of acceptance.
Equality, Diversity and Inclusion Essential
Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs. All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Commitment to trust values and behaviours Essential
Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Mental Agility Essential
Frequent concentration, work pattern unpredictable. Concentration required for checking documents and for inputting into the computer. Regular interruptions to deal with business issues.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name University Hospitals of Leicester NHS Trust
Address Leicester Royal Infirmary
Leicester
LE1 5WW
United Kingdom
Employer's website https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)