About this role
Job summary
We are looking for an enthusiastic, reliable and patient-focused Dispensary Assistant to join our friendly GP practice team.
The successful candidate will work as part of our dispensary team, supporting the safe and efficient preparation and supply of medicines to our patients. You will play an important role in ensuring that prescriptions are processed accurately, medicines are appropriately stored and stock levels are maintained.
This is a busy and varied role, requiring excellent attention to detail, good organisational skills and a professional approach to patient care.
Previous experience in a pharmacy, dispensary or GP practice environment would be advantageous. However, we are also interested in candidates with relevant transferable experience and a willingness to undertake appropriate training.
Main duties of the job
You will:
Assist with the preparation, assembly and labelling of prescriptions under appropriate supervision.Process repeat prescription requests in accordance with practice procedures.Provide a friendly and professional service to patients collecting medication.Deal with routine prescription and dispensary enquiries, referring clinical queries to the appropriate clinician or qualified member of the dispensary team.Receive, check, store and rotate medicines and dispensary supplies.Monitor stock levels and assist with ordering medicines and other supplies.Check expiry dates and assist with the appropriate disposal of expired medicines.Maintain accurate dispensing and stock records.Assist with stock checks, audits and other dispensary quality and safety processes.Maintain a clean, organised and secure dispensary.Work closely with the wider GP practice and healthcare team.Maintain patient confidentiality and comply with practice policies and procedures.
About us
Knockin Medical Centre is a rural practice with a diverse population of approximately 4200 patients spanning North Shropshire with a small number in Wales.
We are committed to providing high-quality, patient-centred care and supporting our staff to develop their knowledge and skills. The dispensary plays an important role in the safe and efficient delivery of patient care.
What we offer
A supportive and friendly working environment.Training and development opportunities.NHS pension schemeAnnual leave entitlement
Job description Job responsibilities
To support the safe, accurate and efficient operation of the practice dispensary and provide a high-quality, patient-focused dispensing service.
The post holder will work as part of the dispensary and wider practice team, assisting with prescription processing, dispensing, stock management and patient enquiries, in accordance with practice policies, standard operating procedures and relevant legal and professional requirements.
The post holder will work within the limits of their training and competence and will refer clinical, complex or uncertain matters to an appropriately qualified member of the team.
Please see attached document for further information
Person Specification
Other Criteria Essential
Please see attached document for full Person Specification
Qualifications Essential
Good general standard of education. Willingness to undertake role-specific training.
Desirable
Relevant pharmacy, dispensing or medicines-related qualification. Relevant vocational qualification or equivalent experience.
Experience Essential
Experience of working in a role requiring accuracy, organisation and attention to detail. Previous experience in a GP practice, pharmacy, dispensary or healthcare environment. Experience of working with members of the public or providing a patient/customer-facing service. Experience of working with medicines or prescription-related processes.
Desirable
Experience of working in a GP Practice
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Knockin Medical Centre
Address Knockin
Oswestry
Shropshire
SY10 8HL
United Kingdom
Employer's website http://www.knockinmedicalcentre.nhs.uk (Opens in a new tab)