About this role
Job summary
Administrator (Band 3) - Community Mental Health Service, New Horizons (Slough)
8 MONTH FIXED TERM ROLE.
Join our busy operational team and help keep the service running smoothly.
You'll be the first point of contact, providing day-to-day admin support and making sure data, diaries, communicationsand office systems areaccurateand well organised.
You'llmanage phone and email enquiries, support Service Managers with diary admin (asrequired), type confidential correspondence, andmaintainelectronic/paper records.
You'llalso collate and input data, help produce service information, manage post and communications, and order stationery/supplies.
You must work with discretion and follow Trust policies on confidentiality, data protectionand health & safety.
Please note: This role is not eligible for Skilled Worker visa sponsorship under current UK immigration rules. Applicants must already have the right to work in the UK.
Main duties of the job
Act as the first point of contact for the service and maintaineffective communication with colleagues and partner teams. Maintain organised office systems (electronic and paper) to support safe, efficient service delivery.
Type confidential letters, emails,reportsand other documents to a high standard and within deadlines.
Arrange meetings/events, prepare/distribute papers, take minutes and circulate actions promptly.
Provide diary and admin support to Service Managers asrequired.
Collate, input and quality-check data on relevant systems and support routine reporting.
Handle phone/email enquiries, take messages, escalate appropriately and report faults for follow-up.
Manage incoming/outgoing post and distribute service user and staff communications.
Order stationery/supplies (as designated) and support projects and ad-hoc admin tasks.
Work in line with Trust policies, including confidentiality, data protection, safeguarding and health & safety.
This is afixed term contract working on site Monday to Friday, 9am to 5pm. Theinitialcontract length is for 8 months.
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
Caring for and about you is our top priority Committed to providing good quality, safe services Working Together with you to develop innovative solutions Your wellbeing is important to us. Some of the benefits of working for us include:
Flexible working options to support work-life balance 27 days' annual leave rising with service + opportunity to buy and sell Generous NHS pension scheme Excellent learning and career development opportunities 'Cycle to Work' and car leasing scheme including electric vehicles Access to a range of wellbeing tools and services Discounts at hundreds of popular retailers and restaurants Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality Generous maternity, paternity, adoption and special leave Free parking across Trust sites
Job description Job responsibilities
The must haves for this role:
1. NVQ Level 3 (or equivalent experience) and a good understanding of admin/office procedures
2. Office/admin experience, including meeting support and minute-taking
3. Confident IT skills (e.g., Outlook, MS Office,internetand databases)
4. Clear communication skills,professionalismand discretion with sensitive/confidential information
5. Organised and proactive, able to prioritise, work flexibly and travel between sites ifrequired
For further information about the role, please see attached job description and person specification.Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise thatAItools can support accessibility, equity and confidence for applicants.However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process.AImust not be used to provide misleading or false information during any stage of the application journey.
In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversationabout anyother questions you may have. Pleasedonthesitate to call:Harshita Singh on 01753 690950for further information.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person Specification
Education/Qualifications/Training Essential
NVQ3 or equivalent qualification/experience Basic knowledge of administration and/or office procedures Previous knowledge and experience of working in an office and/or customer care environment, undertaking a full range of administrative duties, including minute-taking Knowledge and experience of using a variety of software programmes/packages
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Berkshire Healthcare Foundation Trust
Address New Horizons, Pursers Court, Slough SL2 5BX
Pursers Court
Slough
SL2 5BX
United Kingdom
Employer's website https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)