About this role
Job summary To ensure the management and provision of a safe, efficient and effective Portering and Postal service to agreed standards and within financial constraints throughout the Trust. Responsible for assisting the Facilities Service Manager with the operational management and delivery of portering and postal services The Portering Officer (AFC Band 5) position based across Hull Royal Infirmary and Castle Hill Hospital assists the Facilities Service Manager in delivering safe, efficient 24/7 Portering and Postal services. Operational duties include managing shift rotas, direct staff supervision, recruitment, appraisals, budget monitoring, and ensuring strict compliance with health, safety and infection control standards. The role also involves utilising departmental software and overseeing safe patient and equipment transport. Applicants require an NVQ Level 3 in Leadership and Management (or equivalent experience), at least three years of experience in an NHS or customer-focused environment, a valid UK driving license, and the physical capability to transport patients and heavy equipment.
Main duties of the job
Oversee daily operations, including rota planning, 24/7 shift coverage, performance monitoring, and task prioritisation.
Direct, train, and mentor supervisors and portering staff, managing HR processes, attendance, and appraisals.
Ensure strict adherence to health and safety, infection control, and patient movement standards, completing incident reports and risk assessments.
Support budget monitoring, utilise departmental software, and generate activity reports to drive service improvements.
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Job description Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged.
Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
Person Specification
Application Completion Essential
All Sections completed in Full.
Education/ Qualifications Essential
NVQ Level 3 in Leadership and Management or demonstrable equivalent experience NVQ in customer care or equivalent GCSE English and Maths or equivalent
Desirable
IOSH Managing Safely Manual Handling Trained Fire Safety trained Health & Safety trained
Knowledge, Training & Experience Essential
3 years in an NHS or customer focused environment Leadership and Management skills Overseeing a large group of staff Report writing Budget/Finance IT Skills including spreadsheets Ability to prioritise own workload Proactive, target driven, and problem solver
Desirable
Experience working in hospital or similar environment Driving passenger transport or delivery vehicles Knowledge of NHS plans, targets and initiatives
Communication and Interpersonal Skills Essential
Good standard of written and verbal communication skills
Special Attributes and other Essential
Physically fit Flexibility towards working arrangements Caring and understanding approach Keeps calm under pressure and in difficult situations Interested in self-development
Desirable
Knowledge & understanding of NHS Portering Services
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Hull University Teaching Hospitals NHS Trust
Address CHH and HRI
Castle Hill Hospital, Castle Road
Cottingham
HU16 5JQ
United Kingdom
Employer's website https://www.hey.nhs.uk/ (Opens in a new tab)