About this role
Job summary
Are you a motivated and organised team player who enjoys working in a friendly and supportive environment? If so, we would love to hear from you.
We are looking for an Administration Assistant to join our 0-19 Children and Young People's Public Health Service, based within our Dorset team.
The successful candidate will provide efficient and effective administrative support to our clinical team, helping to ensure the smooth delivery of services and enabling the best possible care for the children, young people, families, and communities we serve across the locality.
We are seeking someone who:
Has excellent organisational and time management skills. Is able to work accurately and pay attention to detail. Has good verbal and written communication skills. Can work independently and as part of a team. Is confident using Microsoft Office applications, including Word, Outlook, and Excel. Demonstrates a professional and flexible approach to work. Has a commitment to providing excellent customer service. The successful candidate will be required to work on Mondays, Thursdays, and Fridays.
Main duties of the job
To provide efficient and effective administration support to the 0-19 Public Health team.
To undertake a range of administrative duties including maintenance of office systems and tools.
To provide a professional and courteous response to the general public/clients/carers who have contact with the Children's and Young People Services either by phone or face to face.
Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.
Please note visa sponsorship for this role is unfortunately not available. Please ensure you hold valid right to work in the UK and will not require sponsorship if successful.
About us
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.
Job description Job responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidates individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]
Person Specification
Knowledge, Skills and Training Essential
Administration qualification - RSA level 2/NVQ level 2 or equivalent Computer literate GCSE Maths & English or equivalent
Job Specific Experience Essential
Experience of using/or a willingness to learn to use of Integrated Patient Information Systems including SystmOne Understanding of and experience of working at all times in a confidential manner. Indirect patient contact by telephone and recording of this contact Demonstrable experience of accurate data entry Demonstrable organisational skills, including self-organising and prioritising and the ability to multi-task
Desirable
Relevant office administration experience
Information Technology/Resources Desirable
Experience of note taking and/or minute taking Demonstrable experience of using the Microsoft Office suite including Word, Excel and PowerPoint and other software applications
Personal Qualities/Attributes Essential
Evidence of demonstrating the Trust's values and behaviours The ability to use own initiative and to work well in a team Experience of dealing with confidential and sensitive situations Excellent interpersonal skills including dealing diplomatically in sensitive situations
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Dorset HealthCare University NHS Foundation Trust
Address To be agreed with Team Lead
TBC
TBC
DT3 6SA
United Kingdom
Employer's website https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)