About this role
Job summary
We are seeking a highly motivated and experienced Pharmacy Technician to join our friendly and forward-thinking GP practice team. This is an exciting opportunity to play a key role in supporting the safe, effective and efficient use of medicines, working collaboratively with GPs, clinical pharmacists, nurses and the wider multidisciplinary team to deliver high-quality patient care.
The successful candidate will be a registered Pharmacy Technician with relevant primary care or medicines management experience. You will be responsible for supporting medicines optimisation, medication reviews, prescription management processes, medicines reconciliation, clinical system audits, and responding to medication-related queries from patients and healthcare professionals.
This role offers the opportunity to make a real difference to patient outcomes while contributing to the ongoing development of pharmacy services within the practice. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to work both independently and as part of a team in a fast-paced primary care environment.
If you are passionate about delivering outstanding patient care, improving medication safety, and supporting innovation within general practice, we would love to hear from you.
Main duties of the job
You will support the delivery of high-quality, safe and effective medicines management services within the practice. Working closely with GPs, Clinical Pharmacists and the wider multidisciplinary team, you will help optimise prescribing, improve patient outcomes and ensure medicines are used safely and efficiently.
Key responsibilities include medicines reconciliation following hospital discharges and outpatient appointments, supporting medication reviews, managing prescription and medication queries, and processing repeat prescriptions in line with practice protocols. You will undertake clinical audits and system searches to support prescribing safety, QOF and quality improvement activities, monitor and action medication safety alerts and MHRA guidance, and support monitoring and recall systems for patients receiving long-term medications.
The role also involves liaising with secondary care providers, community pharmacies and other healthcare professionals to resolve medication-related issues, maintaining accurate patient records, ensuring compliance with information governance and medicines management policies, and contributing to service development initiatives that enhance patient care and operational efficiency.
The successful candidate will be GPhC registered, demonstrate excellent communication and organisational skills, possess strong attention to detail, and be committed to delivering safe, effective and patient-centred care within a busy primary care environment.
About us
Chesser Surgery is serving approximately 6,300 patients across the local community. Founded by the Chesser family almost 100 years ago, the practice has a strong tradition of providing high-quality, personalised primary care and remains committed to delivering accessible, patient-centred healthcare.
Chesser Surgery offers a comprehensive range of NHS primary care services, including chronic disease management, preventative healthcare, vaccinations and immunisations, medication management, health promotion, and support for patients with long-term conditions.
As a modern, forward-thinking practice, Chesser Surgery embraces digital healthcare solutions, including online consultations, electronic prescribing, and NHS App services, helping patients access care conveniently and efficiently. The practice works closely with community pharmacies, local healthcare providers and multidisciplinary teams to ensure patients receive safe, coordinated and effective care.
The team is dedicated to continuous improvement, clinical excellence and maintaining a supportive environment for both patients and staff. Chesser Surgery promotes a culture of professionalism, compassion and teamwork, with a focus on delivering high standards of care while responding to the evolving healthcare needs of the local population.
Job description Job responsibilities
As an Experienced Pharmacy Technician, you will play a key role in delivering high-quality, safe and effective medicines management services within the practice. Working collaboratively with GPs, Clinical Pharmacists and the wider multidisciplinary team, you will support medicines optimisation, improve patient outcomes and help ensure prescribing processes are safe, efficient and patient-centred.
Key responsibilities include:
Supporting medicines reconciliation following hospital discharge, outpatient appointments and other transitions of care.Assisting with medication reviews and identifying patients who may require review by a GP or Clinical Pharmacist.Managing medication and prescription queries from patients, carers, community pharmacies and healthcare professionals.Processing and reviewing repeat prescription requests in accordance with practice protocols and national guidance.Undertaking clinical audits, searches and quality improvement projects to support prescribing safety, QOF requirements and contractual obligations.Monitoring and actioning medication safety alerts, MHRA guidance, recalls and prescribing updates.Supporting the monitoring and recall of patients prescribed medicines requiring regular review or blood test monitoring.Liaising with secondary care providers, community pharmacies, care homes and community services to resolve medication-related issues.Maintaining accurate and up-to-date clinical records in line with information governance, data protection and medicines management policies.Supporting medicines optimisation initiatives, service development projects and the ongoing improvement of pharmacy services within the practice.Contributing to the delivery of safe, effective and efficient patient care while promoting best practice in medicines management.The successful candidate will possess excellent communication and organisational skills, a strong attention to detail, and the ability to work independently and as part of a multidisciplinary team. A commitment to delivering high-quality, patient-centred care and maintaining professional standards is essential.
Person Specification
Experience Essential
3 year experience in a hospital, community or primary care pharmacy as a senior pharmacy technician
Desirable
Experience of working in primary care Experience of working in a GP practice
Qualifications Essential
GPhC Registered Pharmacy Technician BTEC/NVQ level 3 or equivalent in pharmacy services Minimum 3 year experience in a hospital, community or primary care pharmacy Experience with clinical computing systems. Experience with basic clinical information. Experience of working in a constantly changing environment. Computer literate: able to work with Word/Excel and e-mail. Methodical approach. Attention to detail in the compiling and verification of data.
Desirable
Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) Sound knowledge/Experience of working in a GP Practice. EMIS user skills Understanding of QOF
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name The Chesser Surgery
Address 121 Wrythe Lane
Carshalton
Surrey
SM5 2RT
United Kingdom
Employer's website https://www.mysurgerywebsite.co.uk/index.aspx?p=H85021 (Opens in a new tab)