About this role
Receptionist & Coordinator, Enterprise Learning Operations | Onsite UAE | UAE-Based About the Role We are looking for a Receptionist & Coordinator to provide frontline support at a training center supporting a large-scale learning program in the UAE. This role is focused on creating a positive, organized, and well-managed environment for learners, facilitators, and visitors. You will handle reception, coordinate daily activities, support session setup, and assist with basic technology and facilities needs. This role is ideal for someone who is organized, service-oriented, and comfortable managing multiple tasks in a busy environment. What You’ll Own Frontline Learner Support Act as the first point of contact for learners arriving at the training center Greet and assist learners with check-in, directions, and general questions Support registration, orientation, and daily coordination needs Escalate issues to the appropriate team members when needed Facilities & Environment Coordination Support setup and readiness of training rooms and common areas Monitor environment quality including cleanliness, layout, and basic facilities needs Report and follow up on facilities issues Maintain a professional and welcoming reception area Event & Session Setup Prepare rooms for training sessions including seating, materials, and signage Distribute learner materials and ensure rooms are ready before start times Support coordination of daily schedules and room usage Basic Technology Support Provide first-line support for common issues such as Wi-Fi access and basic device or platform questions Test equipment before sessions to ensure readiness Escalate technical issues to the appropriate support teams when needed Visitor Coordination Manage visitor check-in, badges, and access procedures Maintain visitor records in line with site requirements Provide a professional and welcoming experience for all guests Location & Working Model This role is based onsite in the UAE at an assigned training center location. Full-time onsite presence is required during working hours. Additional Information This role supports a dedicated client program and will be employed locally in the UAE in alignment with regional employment requirements.