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Operations Agent @ DHL Group

Hoyland Nether, England, GBOnsiteFull-time
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About this role

Operations Agent

Contract: Permanent Location: Sheffield Service Centre, Hoyland S74 9LH Shift Pattern: Mon – Fri: 07:00 – 15:30

Be the Face of DHL and Deliver an Outstanding Customer Experience We are offering an exciting opportunity for a motivated and customer-focused individual to join DHL Express as an Operations Agent within our Service Centre operation.

As one of the first points of contact for customers and visitors, you will play an important role in delivering an excellent customer

Skills

customer servicereceptionist dutieshealth & safety complianceadministrative supportproblem resolutionoperational process supportproblem solvingproblem managementkpi trackingprocess improvementcounter terrorism check (ctc)dangerous goods knowledgeexpress logistics knowledgeit systems proficiencydecision making

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