About this role
Position Overview The primary responsibility of the Partner – People & Business Success is to assist management and Team Members with issues, questions, communication and/or policies and procedure concerns. All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures.
Essential Duties & Responsibilities
• Provides guidance, consultation and clarification of Company policies and procedures. • Conducts due process meetings, peer reviews, interviews, investigations and mediation to resolve all matters in a timely fashion. • Participate in the grievance process, including conducting investigations and representing the Company in grievance hearings. • Assist in the interpretation and administration of the collective bargaining agreement to ensure consistent application and compliance. • Foster a positive and collaborative relationship with union representatives, team members, and management. • Support People & Business Success leadership in preparing for contract negotiations and arbitrations. • Consistently meet deadlines pertaining to completion of investigations, investigatory summaries and the issuance of corrective actions as set by management and/or agreed upon with department leaders. • Supervises the delivery and measurement of guest service consistent with the Company's core service standards, brand attributes through the Team Member Survey and feedback sessions. • Meets with department leaders to provide updates, communication roadblocks and to obtain feedback on departmental goals. • Documents and maintains notes, reviews and drafts reports and summaries of Team Member issues. • Prepares unemployment paperwork. • Prepares or assists in the preparation of EEOC/NERC responses, timelines and confidential investigative files. • Provides analysis of EEO and Workforce statistical data. • Reviews corrective counseling notices, memos, and performance improvement plans. • Participates in department panel interviews, assists with other areas of People Operations and in Team Member events. • Safety is an essential function of this job. • Consistent and regular attendance is an essential function of this job. • Performs other related duties as assigned.
Additional Duties & Responsibilities
Additional Duties & Responsibilities Company Standards of Conduct All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.
Additional Duties & Responsibilities
Minimum Qualifications
• 21 years of age. • Proof of authorization/eligibility to work in the United States. • High School Diploma or equivalent. • Bachelor's degree preferred. • SHRM-CP or PHR certification preferred. • Must be able to obtain and maintain a valid Nevada Gaming Control Board registration and any other certification or license, as required by law or policy. • 3 years of experience as a Human Resources Generalist or similar role in Employee Relations. • Bilingual in Spanish preferred. • Working knowledge of Labor Relations, Employee Relations, Worker's Compensation, Title 7, EEOC, ADA, FMLA, HIPPA, COBRA, Wage and Hour and Unemployment Law. • Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience. • Must be able to work varied shifts, including nights, weekends and holidays.
Physical Requirements Must be able to
• Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned. • Physically access all areas of the property and drive areas with or without a reasonable accommodation. • Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts. • Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts. • Ability for prolonged periods of time to walk, stand, stretch, bend and kneel. • Work in a fast-paced and busy environment. • Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.