About this role
Job Requirements POSITION SUMMARY: To be fully engaged in providing Quality/ No Harm, Customer Experience, and Stewardship by providing support to the management team in the daily operation of the department and to ensure a high level of quality and efficiency from the Sterile Processing team. PRIMARY ACCOUNTABILITIES: Engagement:
• Serves as an expert resource by effectively leading a multi-skilled team utilizing team-building and communication skills. • Demonstrates knowledge of disciplinary policies. Securely maintains confidential information, personnel files, supporting documents and all other personnel matters as required by law. • Assures that mandatory programs are completed by associates. • Coordinates resources: Interviews, hires and disciplines associates as appropriate. • Professional development of staff. • In-service training programs. Quality/No Harm:
• Assumes responsibility of the department in the absence of manager. • Guides associates to areas of production priority based on customer needs, work volume. • Ensure that there is adequate staffing for each shift. Administers housekeeping duties within the department. • Performs decontamination, proper assembly, wrapping, sterilizing and distribution functions of instrumentation and equipment within quality standards to meet daily case schedule at assigned facility as based on reported errors and/or instances of instruments not ready for case. • Knowledgeable of instruments. • Maintains and updates instrument count sheets, computer records, and manuals. • Discusses requests for changes with OR supervisor(s) and/or surgeons to provide for the most efficient use of time and materials. • Maintains adequate supply of backup instruments for the OR. Orders instruments as required through Contract and Supply Chain. Discusses requests for new or additional instrumentation with OR supervisor(s)/management or surgeons to ascertain specific needs and ensure efficient use of available instruments. • Attends and participates in scheduled meetings and committees as directed. • Demonstrates initiative combined with rapidity and accuracy with preparing supplies and instruments within a limited time frame. • Reviews department performance measures and educates department associates to meet goals. Customer Experience:
• Conducts themselves in a professional manner treating customers and fellow associates with respect. • Communicates with surgical team members and other associates to ensure that proper items are delivered for use in patient care. • Ensures associates treat all customers according to I-CARE values. • Stewardship:
• Compiles end-of-month reports for Finance Department and departments throughout Health First for redirected supplies. • Compiles payroll report from Kronos System biweekly, with accurate distribution of regular hours, overtime, PL and shift differentials. Maintains accurate and complete personnel files of all employees in the department. • Maintains par levels and replenishes supplies for CSR/SPD. • Uses Health First department resources appropriately. •
Work Experience QUALIFICATIONS REQUIRED:
• High school graduate or equivalent. • Certification from IAHCSMM preferred. • Must be able to read and write in the English language for effective communication and record keeping. • Good oral and written communication skills. • Good interpersonal skills. • Knowledgeable of computers • Sound organizational skills to include time management and problem solving. PHYSICAL DEMANDS:
• Must have visual acuity and hand-eye coordination. • Must have corrected vision and hearing to normal range. • Must be able to lift, turn, pull, and push equipment up to 90% of the assigned shift. • Must be able to lift up to 40 pounds unassisted up to 33% of the assigned shift. • Must be able to stand, walk, bend, and stoop up to 90% of assigned shift • Potential for exposure to bio hazardous waste, and known or unknown diseases. • MENTAL DEMANDS:
• Ability to display and promote elements of good service. • Must understand product technology, explain product features. • Understands product technology, explain features, and troubleshoot. • Ability to concentrate on multi-priority activities during shift. • Possess problem-solving skills. • Ability to respond appropriately to stressful situations
Benefits ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.
Schedule : Full-Time
Shift Times : 700am_330pm
Paygrade : PG-32