About this role
SUMMARY OF ROLE
This role is responsible for maintaining, upgrading and managing our software, hardware and networks. The postholder will be expected to be responsible for designing, configuring and installing software, hardware and networks, monitoring system performance and troubleshooting issues while ensuring security and efficiency of IT.
PRINCIPAL RESPONSIBILITIES
• Be self-motivated and work well with end-users, management, internal and external technical support personnel
• Provide planning and manage rack installation for server and storage systems in a 24x7 enterprise environment
• Hands-on repair of equipment; swapping HDDs, NVMEs, power supplies, DIMMs, etc.
• Perform site audits of installation and cabling work performed by others.
• Provide 2nd and 3rd level support for the systems to internal Customer Support staff.
• Perform all backups and recovery for the hosted environment.
• Deploying VMs, templates, managing iSCSI and other storage solutions.
• HCI cluster management and support.
• VMware and vSphere configuration support and updates
• DC, DNS, GPO, users, security groups and system administration.
SCOPE OF POSITION
The role reports to the IT Manager and does not have line management responsibility.
The post holder will be expected to work any hours required in the execution of his/her duties.
LOCATION
This position is located at our Bulgaria side in Pleven.
It is the company’s intention that this job description is seen as a guide to the major areas and duties for which the jobholder is accountable. However, the business will change, and the jobholder’s obligations are bound to vary and develop, so the job description should be seen as a guide and not as a permanent, definite and exhaustive statement.
PERSON SPECIFICATION
Key Skills
• Ability to think logically
• Proven problem solving skills
• Ability to work well in a team
• Ability to prioritise your workload
• Demonstrated ability to communicate and influence credibly and effectively at all levels of the organisation, including executive level
• Excellent verbal and written communication skills
• Keen attention to detail and adherence to procedures and deadlines
• Computer skills’ including Excel / Word / Outlook - Intermediate level is a minimum
Knowledge and Experience
• At least 3 year of experience as a System Administrator
• At least 2 years experience of working with VMware and vSphere
• Proven Powershell and batch scripting experience
• Strong Windows Server knowledge
• Good Linux knowledge
• Flexible in approach, capable of prioritising numerous work streams
• Excellent planning, organisation and administration skills
Personal Attributes
• Natural relationship builder with integrity, reliability and maturity
• A positive, can-do attitude
• An inquisitive curious mind
• Ability to take ownership and deliver on own tasks
• Good time management skills
Qualifications
• Minimum 4 (Level 3 qualification or equivalent) Maths and English education
• IT related qualification is desirable