About this role
MilkShake Factory is growing fast and behind every delicious shake and handcrafted chocolate is a supply chain that runs with precision, creativity, and care. We’re looking for a Supply Chain & Vendor Coordinator to help us scale smarter, optimize our supply network, and make sure our stores (and guests) have everything they need, when they need it. This is a hands-on role at the heart of our operations, and perfect for someone who thrives in the details, sees problems as puzzles, and loves turning coordination into results.
What You’ll Own
• Distribution Channels – Oversee and optimize both broadliner and direct ship distribution programs across the system.
• Order Guides & Vendor Database – Keep our systems up-to-date and accurate, managing all SKUs from smallwares to supply items.
• New Store Onboarding – Lead the supply side of new location openings, including setting up vendors, managing opening orders, and ensuring a smooth start.
• Vendor Relationships – Be the point person for our vendors ; build strong, clear, and collaborative working relationships.
• Cost Savings & Process Improvement – Identify opportunities to save, streamline, and scale with impact.
• Cross-Functional Communication – Operate as the go-to partner for operations, supply chain, and store teams.
What You Bring
• 2+ years of experience in supply chain, franchise, or F&B environments, ideally supporting multi-unit operations.
• Strong Excel skills and comfort with managing large datasets and supply tools.
• A sharp analytical mind paired with creative problem-solving instincts.
• Exceptional communication. You’ll work with vendors, operators, and internal teams daily.
• The ability to manage complexity and stay calm under pressure.
• A desire to grow with a company that’s building something big.