About this role
We are seeking a professional and organized Assistant Manager to join our team at our Ellisville location (345 Clarkson Rd.). In this role, you will support the management team in overseeing daily operations, leading staff, and ensuring exceptional service delivery. The ideal candidate will demonstrate strong leadership capabilities, operational efficiency, and a commitment to supporting team success and organizational goals.
Supervise and mentor team members, providing guidance, feedback, and performance coaching to foster professional developmentAssist in scheduling staff, managing time off requests, and ensuring adequate coverage for all shiftsMonitor and maintain operational standards, including cleanliness, safety, and compliance with company policiesSupport the management team in analyzing performance metrics and implementing process improvementsHandle customer inquiries and resolve conflicts with professionalism and decisivenessAssist in training new employees and conducting onboarding activitiesManage inventory, stock rotation, and ordering procedures as assignedCommunicate effectively with team members and management to ensure alignment on organizational objectivesSupport the execution of company initiatives and special projectsMaintain accurate records and documentation related to operations and staff management 2+ years of supervisory or management experience in a retail, hospitality, or operations environmentProven ability to lead, motivate, and develop team membersStrong organizational and time management skillsExcellent interpersonal and communication abilitiesProficiency in problem-solving and decision-makingAbility to work collaboratively with cross-functional teamsProficiency with point-of-sale systems and inventory management softwareCustomer service excellence and commitment to customer satisfactionAbility to work flexible hours, including evenings and weekends as neededPreferred: Experience with staff scheduling systems and performance management toolsPreferred: Background in conflict resolution and employee relations BENEFITS
Flexible scheduling -- full & part-time positions availableCompetitive wages1 week of PTOPaid mileageEmployee discount on all food itemsAdvancement opportunitiesPaid training programFULL TIME ASSISTANT MANAGER BENEFITS (in addition to above benefits):
Offered Health, Dental & Vision Insurance after 60 days of employmentVoluntary accident coverage/Critical illness coverageFlexible Spending AccountsAbility to contribute to a 401K