About this role
We are seeking a professional and decisive Assistant Manager to join our team at our Manchester, United States location (667 Big Bend Blvd). In this role, you will play a key part in supporting our operations by supervising daily activities, developing team members, and ensuring exceptional service delivery. The ideal candidate will demonstrate strong leadership capabilities, organizational excellence, and a commitment to driving operational success while maintaining a supportive and motivational work environment.
Supervise and manage daily operations, ensuring all team members adhere to company policies, procedures, and performance standardsConduct performance reviews, provide constructive feedback, and support the professional development and training of team membersMake decisive decisions regarding operational challenges, customer concerns, and resource allocation while maintaining alignment with organizational objectivesMaintain accurate records, prepare reports, and communicate relevant information to senior management in a timely mannerFoster a positive, collaborative work environment by demonstrating motivational leadership and addressing team concerns with professionalismManage inventory, supplies, and resources efficiently to optimize operational costs and service qualityResolve conflicts and handle difficult situations with diplomacy and problem-solving expertiseSupport the implementation of new processes, initiatives, and improvements to enhance organizational performanceEnsure compliance with all applicable regulations, safety standards, and company guidelinesAssist senior management with special projects and strategic initiatives as needed Proven experience in a supervisory or management role with demonstrated ability to lead and motivate teamsStrong organizational and time management skills with the ability to prioritize multiple tasks effectivelyExcellent written and verbal communication skills with the ability to interact professionally with all levels of staffProficiency with management software, point-of-sale systems, and standard office technologyDemonstrated problem-solving abilities and sound decision-making skillsCustomer service orientation with a commitment to maintaining high service standardsAbility to analyze data, identify trends, and make informed recommendations for improvementStrong interpersonal skills with the ability to build positive relationships and resolve conflicts constructivelyPreferred: Experience with budget management, staff training and development, or relevant industry knowledgePreferred: Background in onboarding and performance management processes BENEFITS
Flexible scheduling -- full & part-time positions availableCompetitive wages1 week of PTOPaid mileageEmployee discount on all food itemsAdvancement opportunitiesPaid training programFULL TIME ASSISTANT MANAGER BENEFITS (in addition to above benefits):
Offered Health, Dental & Vision Insurance after 60 days of employmentVoluntary accident coverage/Critical illness coverageFlexible Spending AccountsAbility to contribute to a 401K