About this role
Job summary Package Description: We're excited to be opening a brand-new supported living service in the heart of Gosport, comprising seven self-contained flats for adults with learning disabilities and/or mental health needs. Conveniently located close to local amenities, this is a unique opportunity for an experienced Deputy Manager to play a key role in shaping and developing the service from the ground up. Alongside providing day-to-day operational oversight and leadership, you will be actively involved in the mobilisation, design, and successful launch of the service, helping to create a high-quality, person-centred environment where people can thrive. About The Role Reporting to the Registered Manager, as Deputy Manager you will be responsible for providing operational management support, leadership, and oversight across multiple services within the Hampshire region in Southampton, Fareham & Gosport. You will support in delivering a safe, caring, responsive, effective, and well-led service for both the people we support and staff, ensuring the highest possible standards of care are maintained in line with organisational and regulatory Key Performance Indicators (KPIs). You will ensure that individual needs are regularly reviewed to meet current requirements, and that high standards of hygiene, cleanliness, and safety are consistently maintained across all services. You will support the Registered Manager in the day-to-day running of the services, assuming full responsibility in their absence.
Main duties of the job We are opening a new supported living service in Gosport for adults with learning disabilities and/or mental health needs. This is an opportunity for an experienced Deputy Manager to help shape and develop the service. Responsibilities include providing management support, leadership, and oversight across services in Southampton, Fareham, and Gosport. Ensure a safe, caring, responsive, effective, and well-led service, maintaining high care standards. You will support the Registered Manager in the running of services, handling operational and quality assurance KPIs, staff management, and budget discipline. Other duties include safeguarding, meeting attendance, shift work, and on-call duties.
About us Agincare is a family-run organisation celebrated for its values and quality of care. With over 5,500 team members, Agincare is a major UK care provider offering various services, including care homes, live-in care, and more across 170 locations. Celebrating 40 years, Agincare supports the Care Leaver Covenant and the Armed Forces community offering guaranteed interviews or informal career conversations. Services are regulated by the CQC, and the organization is an equal opportunities employer. Agincare offers benefits such as career development, a friend referral scheme, and a pension plan, but cannot offer visa sponsorship.
Job description Job responsibilities Package Description:
We're excited to be opening a brand-new supported living service in the heart of Gosport, comprising seven self-contained flats for adults with learning disabilities and/or mental health needs. Conveniently located close to local amenities, this is a unique opportunity for an experienced Deputy Manager to play a key role in shaping and developing the service from the ground up. Alongside providing day-to-day operational oversight and leadership, you will be actively involved in the mobilisation, design, and successful launch of the service, helping to create a high-quality, person-centred environment where people can thrive.
About The RoleReporting to the Registered Manager, as Deputy Manager you will be responsible for providing operational management support, leadership, and oversight across multiple services within the Hampshire region in Southampton, Fareham & Gosport.
You will support in delivering a safe, caring, responsive, effective, and well-led service for both the people we support and staff, ensuring the highest possible standards of care are maintained in line with organisational and regulatory Key Performance Indicators (KPIs).
You will ensure that individual needs are regularly reviewed to meet current requirements, and that high standards of hygiene, cleanliness, and safety are consistently maintained across all services.
You will support the Registered Manager in the day-to-day running of the services, assuming full responsibility in their absence.
Main duties and Responsibilities as a Deputy Manager To support the Registered Manager with oversight of multiple services, ensuring compliance is maintained at all times in line with regulatory and organisational standards. To support the Registered Manager with line management, leadership, and development of staff across your services, including Care Managers, Seniors, and Support Workers. To ensure that operational and quality assurance KPIs are consistently met, working closely with the Registered Manager to drive continuous improvement. To actively promote the business and maintain positive relationships with people we support, families, professionals, and stakeholders through excellent communication and customer service. To prepare, manage, and oversee staff rotas across services, ensuring resources are effectively utilised and care delivery remains consistent. To support the Registered Manager in budget management and promote financial discipline across services. To ensure that Agincare Enables values of holistic, person-centred care are embedded across all services, supporting individuals to achieve positive, outcome-based goals. To support the Registered Manager in ensuring all safeguarding concerns and notifiable events are managed appropriately and reported to the Care Quality Commission (CQC) within required timescales. To attend and contribute to meetings as required, ensuring actions are clearly identified and followed through to completion. To undertake shifts within services where required, role modelling best practice and supporting teams to deliver high-quality care that promotes independence. To act as a role model in adhering to all company policies and procedures. To undertake on-call duties as part of a rota system, ensuring effective out-of-hours support is available across the services. Any other duties that are commensurate with the role and level of responsibility.About You QCF Level 4 or 5/RMA/Health & Social Care or prepared to undertake Previous Leadership and Management experience in a similar environment or proven experience as a Senior Support Worker Demonstrate up to date knowledge of the care sector and the regulatory framework Experience of supporting people with Learning Disabilities Proven IT experience, including Microsoft Word and Excel Ability to demonstrate excellent communication skills at a range of levels Must have a valid UK Driving LicenseWhats on OfferAgincare is a family run organisation that is proud of its values and the delivery of the highest levels of care to the people we support. Working at Agincare brings many benefits including:
Refer a friend scheme up to £1000* Outstanding career development Blue Light Care discount package Employee Assistance Programme Company pension schemeAbout Agincare
Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with more than 5,500 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Childrens Services. Today, Agincare is one of the UKs largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations nationwide.
As a signatory of the Care Leaver Covenant, we are committed tosupporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance,offering guaranteed interviewsto service leavers and members of the military community.
All of our services are regulated by the CQCand Agincare is proud to be anequal opportunities employerand encourage applications from individuals of all backgrounds and experiences.At present, we are unable to offer visa sponsorship.
As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isnt the right fit for you, we encourage you to explore our other vacancies, www.agincare.com/careers
Person Specification
Qualifications Essential
QCF Level 4 or 5/RMA/Health & Social Care or willing to undertake. Previous leadership and management experience in a similar environment or experience as a Senior Support Worker. Up-to-date care sector and regulatory framework knowledge. Experience supporting people with Learning Disabilities. Proven IT experience. Must have a valid UK Driving License.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Agincare
Address Enable
Southampton
PO12 1TN
United Kingdom
Employer's website https://www.agincare.com/ (Opens in a new tab)