About this role
Job summary
An exciting opportunity has arisen for an experienced and motivated Dispenser to join our friendly and supportive Dispensary team on a fixed-term basis to provide maternity cover.
We are looking for a hardworking, enthusiastic, and patient-focused individual who can deliver a high-quality dispensing service whilst maintaining excellent attention to detail. The successful candidate will work as part of a busy and proactive team, ensuring prescriptions are processed accurately and efficiently in accordance with practice policies and procedures.
Previous dispensing experience and an NVQ Level 2 Pharmacy/Dispensary Assistant qualification are essential for this role.
Main duties of the job
Main Duties and Responsibilities
Process prescriptions authorised by GPs and prescribing clinicians in accordance with practice procedures.
Ensure that all medicines and appliances dispensed are accurately checked against the prescription.
Refer any queries regarding medication, dosage, or labelling instructions to the authorising clinician or duty doctor.
Assist at the dispensary hatch, issuing medications to patients and collecting prescription charges where appropriate.
Ensure patient declarations on FP10 prescription forms are completed and signed correctly.
Learn and utilise the SystmOne ordering system to process medication orders and maintain stock levels.
Assist with dispensary administration, including cashing up and prescription counting.
Provide a professional, efficient, and courteous service when dealing with patient queries.
Participate in dispensary housekeeping and stock management activities.
Be willing to work at least one late shift per week until 6:30pm.
About us
Cutlers Hill Surgery is committed to promoting equality, diversity and inclusion. We welcome applications from all sections of the community and are committed to creating a working environment where everyone is treated with dignity, fairness and respect.
Job description Job responsibilities
To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising Doctor or Duty Doctor.
To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.
To endorse all prescription forms as appropriate
To promptly forward all invoices and dispensary related correspondence to the Practice Manager or Dispensary Manager according to Practice Policy.
To notify the authorising Doctor of any FP10 returns/feedback from the PPA so that any appropriate remedial action may be taken.
To operate efficient stock control appropriate to the needs of the Practice with the objective of ensuring continuity of supply for patients and minimising wastage through out-of-date stock.
To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.
To ensure shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the Dispensary and that all Dispensary equipment is kept clean and kept in good working order.
To take prompt action in response to any drug alert bulletins that may be received from time to time.
To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook.
To maintain full and accurate records of all dispensing transactions incorporating the use of computers when available and appropriate.
To check prescriptions dispensed by colleagues.
To participate as required in the annual stocktake.
To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service.
Issue prescriptions daily to keeping on top for our 3 day collection
Cash up the till money daily
Deal with patient queries in person or over the telephone
To cover front desk duties on a rota basis.
Person Specification
Knowledge and Skills Essential
Hold an NVQ Level 2 Pharmacy/Dispensary Assistant qualification. Have previous experience working within a dispensary or pharmacy setting. Possess excellent communication and customer service skills. Be confident using computer systems and learning new software. Be able to work accurately in a fast-paced environment. Demonstrate excellent attention to detail and organisational skills. Be compassionate, professional, and approachable. Work effectively both independently and as part of a team.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Cutlers Hill Surgery
Address Bungay Road
Halesworth
Suffolk
IP19 8SG
United Kingdom
Employer's website https://www.cutlershillsurgery.co.uk/ (Opens in a new tab)