About this role
Job summary
The post holder will be responsible for the prompt collection of complete, accurate and reliable data to the relevant databases within Medicine. These databases currently include MINAP and NICOR. To provide a co-ordinating role for West to ensure compliance with national database submissions and ensuring validation of data quality. In order to contribute to the delivery of a safe and efficient service, the post holder will co-ordinate results and ensure accurate and timely completion of databases and reports to meet national deadlines. The post holder will be required to work closely with identified senior clinical staff and become involved with relevant meetings. In addition the post holder will provide an accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers
The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service.
Main duties of the job
The successful candidate will join and contribute to a dynamic and busy Medical Team. They will be responsible for the prompt collection of complete, accurate and reliable data to the relevant databases within Medicine.
The post holder will be required to work closely with identified senior clinical staff and become involved with relevant meetings. In addition the post holder will provide an accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description Job responsibilities
Data Co-ordination Duties
To co-ordinate the provision of complete, accurate, reliable and timely data to the medical databases in line with national targets in an efficient manner. Maintain accurate databases for medicine which involves ensuring that the databases are adequate to support the activities of the service. Retrieve and track case notes for patients included in the databases. Ensure timely and accurate validation of clinical data. To support and promote good quality data collection by liaising with both clinical and non clinical staff. To be able to identify gaps in individual patient records and ensure that all missing data is retrieved and entered into the database appropriately. To forward regular reports to the teams on progress and outcomes. To liaise with the relevant stakeholders regarding the maintenance and further development of systems for collecting data in line with national and organisational requirements.
To work with colleagues on other sites to produce regular BCUHB reports on performance associated with the various databases. Liaise with national data co-ordinators to answer queries and make corrections.
Attendance at meetings.
To work as part of administration teams. This would include answering the telephone, dealing appropriately with any urgent matters arising and providing administrative and typing support when necessary.
Audit Duties
Work as part of the team to ensure the delivery of the annual clinical audit plan. Work with clinical teams to facilitate audit projects. Work with clinical teams to complete data to be presented at monthly audit meetings.
Minute taking at relevant meetings.
To assist with the review and summary of literature, database design and the collection and analysis of data for specific audit projects when required. This may include the development of pro-formas, templates and other tools. Produce reports on completed audit projects as required. Produce reports for ad hoc queries from data compiled on the databases. Data collection and collation for regular audit reports eg. NICE guidance.
Person Specification
Qualifications Essential
NVQ Business Administration L3 or equivalent experience RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word. IT related qualification CLAIT plus /ECDL or equivalent. GCSE English and Maths C or above
Desirable
Typing RSA stage 2
Experience Essential
Minimum of two years administrative experience Previous experience of co-ordinating a database
Skills Essential
Communicate clearly and sensitively over the telephone and in person Excellent communication skills with all stakeholders. Organisation - ability to manage databases and record information accurately, set up filing systems, work to strict deadlines and prioritise tasks.
Desirable
Previous use of the hospital PAS System
Knowledge Essential
Understanding of Patient Confidentiality Medical terminology
Other Essential
Able to work on own initiative, whilst understanding the need to seek advice from seniors when necessary
Desirable
Welsh Speaking
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Betsi Cadwaladr University Health Board
Address Glan Clwyd Hospital
Bodelwyddan
Rhyl
LL18 5UJ
United Kingdom
Employer's website https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)