About this role
Job summary
The Oncology clinic admin team are seeking a well organised and motivated individual to join us as an Administration Lead. To provide a comprehensive administrative service to clinical members within the specialty, including coordinating clinic preparation, producing documents and dealing with patient and GP queries and concerns in a sympathetic and constructive manner.
Main duties of the job
Provide comprehensive support to speciality clinical teams including Lead clinical nurse specialists (CNS) with diary management, coordinating and arranging meetings.
To manage band 3 Administration Assistants, adhering to the trust HR policies where required.
Carry out a range of complex administrative tasks specific to work area.
Check and update patient information on the Trust's medical records system (EPIC).
Ensure appointments and transport requests are made when required.
Ensure new referrals are processed in line with Trust policy.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note:- Internal applicants on permanent contracts can apply for this post as a secondment or fixed term contract. For secondments you must have the approval of your line manager before applying. If you are an internal applicant currently on a fixed term contract you are able to apply for this as a fixed term position.
This vacancy will close at midnight on 4th October 2026.
Interview dates will be communicated to successful applicants.
All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.
Right to Work
As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this position.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications Essential
Educated to A Level or Level 3 Business Admin/IT qualification or equivalent experience including -English GCSE pass at Grade 4 or above - Maths GCSE pass at Grade 4 or above.
Desirable
Team Leader/Management qualification. Medical Terminology Certificate or equivalent.
Experience Essential
Experience of administrative work. Prioritising, planning and organising own tasks. Working within guidelines and developing administrative processes. Customer service and dealing with enquiries in difficult situations. Data entry and producing reports. Experience of IT packages - Microsoft Office. Secretarial and/or administrative including diary management, coordinating and arranging meetings, minute taking and developing templates. Allocate and monitor work of others.
Desirable
Familiarity with Epic computer system. Previous experience of working in the NHS.
Knowledge Essential
Understanding confidentiality and data protection. Understanding of customer services. Office procedures.
Desirable
Knowledge of Trust information systems.
Skills Essential
Ability to work as part of a team. Excellent communication skills including telephone, e-mail and face to face. Ability to organise and manage own timekeeping to schedule and deadlines. Ability to adapt to change. Ability to work under pressure. Ability to store and safeguard confidential documents, both electronic and hard copy. Ability to show attention to detail and accuracy. Willing to take on and learn new skills. Good organisation skills. Ability to use own initiative and work autonomously.
Additional Requirements Essential
The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together - Safe, Kind, Excellent. Demonstrate an understanding of Trust behaviour and values.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Cambridge University Hospital NHS Foundation Trust
Address Addenbrookes Hospital-Division B
Hills Road
Cambridge
CB2 0QQ
United Kingdom
Employer's website https://www.cuh.nhs.uk (Opens in a new tab)