About this role
Job summary
This role provides an excellent opportunity for an experienced, motivated and passionate operational services manager, to be responsible for the management of salaried dental services throughout CTM University Health Board.
The dental salaried service sits within the Primary Care and Community Care Group within CTM University Health Board.
The successful candidate will have strong knowledge and experience of managing NHS dental services, particularly within the salaried dental service [Community Dental and the Dental Teaching Unit] Will have proven experience in performance management and service development of a wide range of dental specialities.
We are looking for a manager who can come and make a difference to our team and provide inspirational leadership, alongside day-to-day operational management.
The Service Manager will deputise for the Directorate Manager and have experience of managing teams, with the ability to maintain the supportive team environment and provide opportunities for continued learning and development.
This post is fixed term/Secondment for 12 months due to maternity cover
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
Reporting to the Directorate Manager, the post holder is expected to contribute with the senior management team to ensure operational plans and performance are closely managed, by proactively leading and providing solutions to resolve difficult operational issues, in accordance with agreed University Health Board objectives, targets, quality standards and resource constraints, promptly escalating issues which are unable to be resolved.
The Service Manager will have managerial experience in leading teams, and will possess leadership skills to deal competently with difficult issues ensuring that policy is implemented and performance managed on behalf of the Directorate senior management team.
The post holder will support the Directorate Manager and Clinical Director, to provide strategic direction taking lead responsibility for certain operational aspects of business, financial, activity and performance management.
Working closely with the senior management team, the Service Manager will develop and implement the Integrated Medium Term Plan and operational strategies, ensuring that systems and processes are in place to comply with relevant legislation and governance requirements.
Responsible for ensuring that their teams continually deliver improvements to patient services and staff working practices aligned to the principles of Values Based Healthcare.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improveo We treat everyone with respecto We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications/Knowledge Essential
Educated to Master's Level in relevant subject, or possess equivalent skills, knowledge and experience in administration/management. Management qualification or demonstrable management skills including effective people management including performance management and development. Demonstrable understanding of service improvement, evaluation and redesign.
Desirable
Project Management qualification e.g. PRINCE2.
Experience Essential
Significant experience within a NHS environment or complex organisation. Experience of analysing and interpreting information to identify and manage variances in performance and identifying solutions to deliver improvement. Experience of business planning.
Skills and attributes Essential
First class interpersonal skills with ability to gain and sustain credibility with clinicians/managers Skilled in influencing and persuading others. Able to prioritise and manage the ongoing work of services and/or projects. Results orientated and delivery against targets and deadlines. Able to present well-reasoned and structured argument orally and in writing. Ability to perceive impact of actions on the decisions and activity of others.
Other role requirements Essential
Able to work hours flexibly as required by the service. Ability to travel throughout the UHB locality in a timely manner.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Cwm Taf Morgannwg University Health Board
Address Kier Hardie Health Park
Aberdare Rd
Merthyr Tydfil
CF48 1BZ
United Kingdom
Employer's website https://joinctm.wales/ (Opens in a new tab)