About this role
Job summary
We have an opportunity for you to join us as a Complex Care Officer.
We are establishing a new Strategic Commissioning Service, within our Adult Care Directorate which includes a new approach to Care Sourcing and are ambitious about our plans to invest in and advance our approach to innovative, evidenced based commissioning, driving the delivery of positive outcomes for the people of Lincolnshire, in a compliant and efficient way.
To deliver this business-critical function, we are seeking to appoint an outstanding officer to join our team who will source and secure the right advice, care and support package in complex cases for adults with an assessed eligible need, across all care types, at the right time and at the right cost.
Our Officers caseload will include, but not be restricted to instances where it is necessary to undertake micro commissioning and competitive tendering processes, utilising existing frameworks and contracts or via the open market. They will work on all aspects of commissioning and procurement to identify options and undertake the end-to-end sourcing for complex needs, liaising extensively and establishing positive relationships.
How our team works is just as important to us as what we do and you will be expected to embody the Councils values as together the whole team establishes our new function, embeds new ways of working and fosters a collaborative, supportive, caring and learning culture.
Main duties of the job
You will be:
A professional with some experience of commissioning, procurement, project management or a related discipline, demonstrating detailed understanding and knowledge of the public sector, health, social care commissioning, procurement legislation, regulations, policies, best practice and markets. Someone with experience in building and maintaining effective relationships at all levels, with strong communication and negotiation skills, the ability to provide effective challenge with sensitivity and diplomacy along with expert analytical and report writing skills which support effective, informed decision making. Knowledge and understanding of return on investment models, market analysis, benchmarking, supplier development, supply chain management, market management, evaluation models and contract management processes. Please refer to the PERSON SPECIFICATION in the attached job description for more details on the requirements of the postholder.
About us
Lincolnshire County Council, is one of the largest employers in the county. We are an organisation that embraces diversity, innovation and progress. We value our people and want to ensure that we can support you in joining and growing with us.
We will view you as an integral member of our community and recognise that your well-being is paramount. To show our appreciation, weve crafted a competitive package designed to not only acknowledge your hard work but also foster a healthy work-life balance.
From health benefits and retirement plans, we strive to provide a package that supports well-being and financial stability and that meets the diverse needs of our workforce.
We want everyone who works with us to feel included and celebrate their uniqueness. We are committed to promoting equality of opportunity, eliminating unlawful discrimination, harassment and victimisation, and promoting good relations for both employee and for the people of Lincolnshire.
People often say every day is a learning day and at LCC a culture of learning is something we really believe in. We recognise the importance of supporting your learning and development and can offer a variety of different learning opportunities depending on what is right for you and the organisation. This could be through your everyday tasks, through hands-on experience, structured programs, formal qualifications, coaching, or informal learning opportunities.
Job description Job responsibilities
To manage a caseload, working under the direction of the Complex Care Senior Officers, to source and secure the right advice, care and support package in complex cases for adults with an assessed eligible need, across all care types (residential, nursing, home, community, supported etc), at the right time and at the right cost.
The caseload will include, but is not be restricted to, instances where existing frameworks and contracts terms cannot deliver the specific individual requirements or where for individuals or groups of individuals, it is necessary to undertake competitive tender processes, utilising existing frameworks and contracts or via the open market, in order to source the right care and support solutions.
They will work on all aspects of commissioning and procurement to identifying options and undertake the end-to-end sourcing for complex needs, liaising and establishing positive relationships with practitioners, individuals and providers.
It requires knowledge and understanding of local care markets as well as national and Council procurement and processes, practice, legislation and regulations in order to support microcommissioning and tendering exercises.
1. Identifying and implementing options for care and support packages within the appropriate cost and service requirements, and the end-to-end sourcing for complex requirements. This will include liaising with practitioners, providers and individuals to support tendering and contracting processes.
2. Undertake negotiations with providers, utilising market intelligence to understand the capacity and capability and acting as the Councils commercial astute client to support financial scrutiny and deliver value for money, with cost avoidance and or savings where practicable; ensuring financial contributions/top ups are effectively implemented and all processes are completed to enable prompt and accurate provider payments.
3. Ensure all procurement and care sourcing activity undertaken complies with regulatory frameworks (including CQC), Procurement Legislation, organisational policies and procedures, and professional codes of conduct, and aligns with the Corporate Risk Strategy.
Throughout each stage of the procurement and care sourcing process, ensure that potential risks are identified, managed and minimised, and escalated as appropriate.
4. Challenge the way existing services are commissioned and use market analysis to identify best practice Provider services and support on innovative delivery models. This will include formal and informal decision-making reports, assisting in the delivery of fit for purpose and compliant commissioning routes, associated tender processes and documentation, assisting in the evaluation of tender submissions, supporting risk management and contributing to the resolution of issues, disputes and or complaints throughout the commissioning lifecycle.
5. Responsible for the drafting and preparation of effective tender processes ensuring that services and goods are commissioned and procured within the set budget allocation and that value for money efficiency gains are realised wherever possible. This includes responsibility for leading or assisting, subject to risk and complexity as appropriate, in development and delivery of procurement programmes in designated portfolio of services.
6. Liaise with commissioning leads, contract managers, practitioners and individuals to ensure the efficient and effective transfer from the commissioning and tendering process onwards to accurately complete and maintain individual placement agreements.
7. Build, manage and maintain strong working relationships with commissioning leads, contract managers, practitioners, individuals and providers. Support new ways of working within the team and across service areas, with practitioners, providers, partners and individuals.
- Where there are shortfalls as mapped against anticipated demand, work with the market to support development of the necessary capacity and/or capability.
- Identify and escalate as appropriate opportunities to further develop services on behalf of the Council and other partners locally and regionally.
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8. Ensure practice contributes to and is consistently aligned with the delivery of Adult Care and Community Wellbeing strategic commissioning strategies, approaches and intended outcomes as well as all Council policies, practices and behaviour expectations. Remaining up to date and compliant with all relevant legislation, regulations, organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice.
9. Maintain the Councils databases, case and management information systems ensuring accurate, timely and comprehensive records for all complex care placements.
10. Analyse data concerning complex care placements and producing intelligence and insight reports to meet Service, Directorate and Council requirements.
11. Undertake research into service specific markets including benchmarking of services, costs and commercial and contracting approaches, and contribute to the stimulation and engagement of the market for services in designated portfolio.
12. Support the Care Sourcing Senior Officers and Manager, along with the wider Strategic Commissioning Team through contributing to integrated commissioning activities across the full breadth of the commissioning cycle, including but not restricted to
planning commissioning and procurement
contract management, assurance and improvement processes
quality assurance, monitoring and review of services and Providers
market engagement and shaping activities
performance analysis and desktop data analysis
Person Specification
Qualifications Essential
otherwise demonstrate equivalent knowledge of external commissioning through at least 2 years of experience. Have some experience of commissioning, procurement, project management and / or related disciplines demonstrating detailed understanding and excellent knowledge of public sector / health / social care commissioning, procurement legislation, regulations, policies, best practice and markets.
Employer details Employer name Lincolnshire County Council
Address Lincolnshire County Council
County Offices
Newland
Lincoln
Lincolnshire
LN1 1YL
United Kingdom
Employer's website https://jobs.lincolnshire.gov.uk/home.html (Opens in a new tab)