About this role
Job summary
Be at the Heart of One of the Biggest Transformations in Our History
In just 10 months, James Paget University Hospitals NHS Foundation Trust (JPUH) will go live with a new Electronic Patient Record (EPR) system as part of the Norfolk and Waveney University Hospitals Group (NWUHG) programme. This is a once-in-a-generation transformation that will fundamentally change how we deliver care, support our staff, and improve outcomes for our patients.
We're looking for an energetic, influential and experienced NMAHP (Nursing, Midwifery and Allied Health Professional) who can inspire people, build momentum and drive clinical engagement across the organisation during this critical phase of the programme.
Ideally, you'll already know JPUH AND our people, services and culture. You'll understand how change is experienced on the frontline and have the credibility and leadership skills to help our teams embrace one of the most significant digital transformations the Trust has ever undertaken.
This an exciting secondment or fixed term opportunity which will expose you to a huge transformation programme. As the EPR NMAHP for JPUH, you will collaborate with the other NMAHPs on the programme, playing a pivotal leadership role in ensuring our organisation is ready for go-live.
If you're looking for a role where you can make a real difference, influence change at scale and be part of a programme that will shape the future of healthcare across Norfolk and Waveney, we'd love to hear from you.
Main duties of the job
Drive engagement and readiness activities across clinical services
Work in partnership with the Clinical Change Team to embed new ways of working
Build strong relationships with senior leaders, managers and frontline teams
Identify and address areas of resistance, risk and readiness gaps
Champion effective communication and stakeholder engagement
Support operational teams through the transition to the new EPR
Contribute to organisational readiness, training adoption and go-live preparation
Help ensure a safe, confident and successful deployment
We're seeking someone who:
Is a strong clinical advocate with experience of leading organisational change
Has excellent engagement, communication and influencing skills
Can inspire others and create enthusiasm around complex transformation programmes
Is comfortable working in a fast-paced environment with demanding timelines
Understands healthcare operations and the challenges faced by frontline teams
Can work collaboratively across organisational boundaries and professional groups
Brings energy, resilience and a relentless focus on delivery
Most importantly, we're looking for someone who is passionate about people and understands that successful digital transformation is fundamentally about changing behaviours, adopting new ways of working and supporting colleagues through change.
About us
The James Paget University Hospital is a vibrant university hospital providing the best possible care to the people of east Norfolk and north Suffolk.
Situated between two popular holiday destinations, and with a steadily increasing local population of over 230,000, the JPUH is the largest local employer in the area with over 3000 staff.
Our priority is ensuring that patients always come first and remain at the heart of everything we do. We focus on high quality, safe and compassionate care, supporting our growing elderly population and developing closer links with our health, social and educational partners. Listening to patients and carers so that we understand what matters, what works well and what we need to do to improve is also very important to us.
We offer onsite parking, and a busy bees nursery on site.Several local nurseries also within local radius
About the Programme The Norfolk and Waveney University Hospitals Group is implementing a shared Electronic Patient Record across three acute trusts:
James Paget University Hospitals NHS Foundation Trust, JPUH
Norfolk and Norwich University Hospitals NHS Foundation Trust, NNUH
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust, QEH
This major investment will create a more connected, digital and patient-centred healthcare system, improving safety, quality, efficiency and the experience of both patients and staff.
Job description Job responsibilities
This is a unique opportunity to contribute your skills and expertise to create a meaningful impact on the health and well-being of individuals throughout Norfolk and Waveney. Be part of an active multi-disciplinary Change Team. Support staff during one of the biggest transformation Programmes. Working closely with the Clinical Change Team, Programme Leadership and key stakeholders across the Trust, creating enthusiasm, understanding and readiness at every level of the organisation. This role is not about simply managing plans and actions. It's about winning hearts and minds, building confidence, overcoming barriers, and ensuring our people feel prepared and supported as we approach one of the most important milestones in the Trust's digital journey. This role offers a unique opportunity to leave a lasting legacy by helping to deliver a transformation that will benefit patients, staff and services for years to come. The Norfolk and Waveney University Hospitals Group is implementing a shared Electronic Patient Record across three acute trusts:
James Paget University Hospitals NHS Foundation Trust (JPUH)
Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH)
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust (QEH)
Person Specification
Qualifications Essential
Registered Nurse, Midwife, or Allied Health Professional with current registration with the appropriate professional body (e.g. NMC or HCPC) Educated at degree level in a health-related subject or equivalent experience
Desirable
Quality Improvement Certification PRINCE 2 or equivalent Change Management qualification or equivalent Formal leadership and management training Continuing professional development and reflective profile
Experience Essential
Extensive Management and Leadership experience within the NHS or similar Significant experience in leading organisational change and introducing safer ways of working. Experience in delivering and implementing change. Recent clinical experience and experience of daily operational working in a service setting Experience of managing staff from different professional backgrounds
Desirable
Knowledge and Experience of working with Quality Improvement Methodologies and Cost Improvement plans. Significant experience of implementing Trust wide Digital Health Systems Knowledge and experience of DCB0129 and DCB0160 standards
Skills Essential
Personal resilience and determination to make a tangible contribution to healthcare Excellent written and verbal communication skills and ability to communicate at all levels Strong proven administrative and organisational skills Able to create correspondence and devise visual presentations requiring accurate use of English Ability to analyse complex data and problem solve Ability to plan, prioritise and organise own workload effectively Self-motivated and ability to work without supervision Ability to work under pressure and deliver high quality and accurate work to tight deadlines Excellent standard of documentation and record keeping Ability to prioritise and deliver high quality and accurate work to tight deadlines Ability to lead, motivate and encourage others in a team and handle staff issues with a firm but tactful approach Ability to work within established procedures & guidelines Ability to participate and work within a changing and demanding environment Ability to demonstrate initiative A high level of diplomacy and a non-judgemental attitude Ability to multitask and deal with frequent interruptions and interventions when carrying out complex tasks
Attitute Essential
Effective role model, demonstrating the Collaborative's values of; QEHKL's Living our values NNUH's PRIDE values JPUH's CARER Values
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Norfolk and Norwich University Hospital
Address James Paget University Hospital
Lowestoft Road
Great Yarmouth
NR31 6LA
United Kingdom
Employer's website https://www.nnuh.nhs.uk/ (Opens in a new tab)