About this role
Job summary
15 hours per week
We are looking for dedicated and proactive Housekeeping Assistants to join our team and play a vital role in maintaining a clean welcoming and safe environment for our patients visitors staff and volunteers.
As a Housekeeping Assistant you will be at the heart of our care environment ensuring high standards of hygiene and cleanliness across all areas of the hospice. You will work closely with other departments support new team members and help us deliver a service that reflects our values.
Main duties of the job
Prioritising and completing housekeeping tasks efficiently Using our online room booking system to plan around meetings and events Supporting new starters as a buddy Managing laundry and linen, including curtain changes Ensuring safe disposal of waste and maintaining tidy welcoming spaces Reporting maintenance issues and adhering to health and safety practices Promoting our hospice values in everything you do
About us
38 days annual leave pro rata including Bank Holidays
Free on-site parking
Discounted staff meals
Pension scheme -NHS pensions transferable
Maternity and Paternity benefits
Ongoing training and development opportunities
A supportive and caring team environment
Job description Job responsibilities
Effective prioritization of workload in order to ensure timely completion of all work.
To work in accordance with the rota sometimes needing to cope with varied and fluctuating workloads and sometimes working under pressure.
To utilise the online room bookings system to plan for and ensure the efficient and timely provision of housekeeping to work around functions and meetings.
To maintain departmental records and checklists as required.
Act as a buddy for new starters in your area when requested training and supporting them as required until such time that they are able to work alone.
To liaise with other departments as may be required to ensure suitable provision of Housekeeping services in each area.
To ensure that all commodities are used economically and according to any specified procedures and that waste is kept to a minimum.
Report any accidents and/or incidents and be prepared to make a written statement of the same if necessary.
Report any breakdown or defects in equipment or premises via the online Maintenance reporting system.
Observe safe working practices generally and in accordance with training and instruction received.
Adherence to Risk Assessments as relevant to the role and according to instructions and training.
Processing all dirty and clean laundry and curtains as required including removal and re-hanging of curtains where necessary. Removal of dead or wilting flowers from all areas on sight. Also changing dirty water in vases as needed.
Keeping furniture tidy and well positioned in all areas.
Removal of clinical waste refuse and other waste to appropriate areas safely and correctly as required.
Cleaning and where necessary disinfecting of all areas as required including shampooing of carpets and cleaning in rooms where patients are suffering from an infection - whilst occupied and when vacant according to departmental policies.
General Responsibilities
To undertake all mandatory training as required by Trinity Hospice and Palliative Care Services and participate in appropriate in-service training as and when required.
Maintaining the strict confidentiality of all information acquired especially with regard to patients and staff.
To undertake an appraisal and personal development review annually and through self development continuously update and improve knowledge and competencies
To be a co-operative and supportive member of the Trinity staff team, ensuring that all members are aware of any issues in the post holders workload, which may affect other members of the Trinity team.
To manage all volunteers utilised in your area and to develop effective working relationships providing regular feedback on their performance.
To take responsibility for being up to date with current policies and procedures and to adhere to these.
Co-operating fully in the introduction of any new technology and new methods as appropriate.
To promote at all times the Hospice philosophy and uphold the Trinity core values.
Any other duties that may be reasonably requested.
Person Specification
Experience Essential
Previous relevant experience of cleaning Relevant experience of cleaning in a healthcare setting
Knowledge, Skills and Abilities Essential
Able to work well within a team. Good I.T. skills; comfortable with computer use Able to follow instructions and also use own initiative. Effective clear communication - written and verbal Willingness to learn new tasks procedures or methods
Personal Attributes Essential
Good interpersonal skills - pleasant and approachable. Have a flexible approach to working good at prioritising Conscientious and committed to providing a high quality service
Qualifications Desirable
NVQ in Cleaning and Support Services or similar ECDL or other basic I.T. competency qualification
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Trinity Hospice
Address Low Moor Road
Blackpool
Lancashire
FY2 0BG
United Kingdom
Employer's website https://www.trinityhospice.co.uk/ (Opens in a new tab)