About this role
Job summary
An exciting opportunity has arisen to join the Powys Public Health team as Business Support Manager, where you will play a key role in delivering essential business and administrative support to the team.
Powys Public Health team is based in Bronllys Hospital and aims to protect local communities, improve the health and well-being of the Powys population, ensure quality of healthcare services and address underlying health inequalities.
The Business Support Manager is an essential coordination point for systems, processes, reporting and communication within the Public Health team. Key requirements of the role include managing business operations, maintaining accurate data and reporting systems and providing high quality operational, administrative and governance support to the team.
The successful candidate should be professional and approachable and be able to oversee day to day business functions to support the smooth running of the team. They should be a good team player and able to work well with other people. The role comes with managerial responsibilities, with the successful candidate being responsible for the management of the Administrative Assistants working within the public health team.
Excellent computer skills are required, with there being a need to use Microsoft 365, Sharepoint, Outlook, Teams, Oracle and digital recording systems regularly.
The postholder will be based at Bronllys Hospital.
Main duties of the job
Communication
Act as a filter for incoming requests and queries related to key business areas Handle confidential and sensitive information Ensure that systems are in place for effective communication and dissemination of information. Share ideas to improve the operational running of services Act as the key point of contact for all business-related issues within the service, ensuring effective liaison/communication between the service and other areas of the Directorate, the Health Board and external organisations.
Planning
Responsibility for planning, timetabling and undertaking preparatory work for meetings and to provide any necessary documentation Be an essential part of the services' business meetings and the senior management meetings
Management & Leadership
Line manages the Administrators within the service, being responsible for PADR, sickness etc. Improvement, Monitoring, Evaluation
Effectively manage change within delegated project work. Ensure that information and documentation is provided in a timely fashion and readily available for meetings and discussions, including preparing reports, agendas, minutes, statistics and other similar documents.
Digital and Information
Implement and maintain efficient and workable manual and electronic systems and databases, including electronic filing systems
About us
Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Job description Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents.
We would particularly welcome applications from Welsh speakers; but even if you don't speak any Welsh, or want to develop your skills, don't worry; the health board will support you with training.
Person Specification
Qualifications and Knowlegde Essential
Appropriate degree level qualification or equivalent experience RSA III or equivalent demonstrable experience of typing plus experience of working in an administrative/business environment Fully proficient in the use of IT software packages Experience of working in partnership with stakeholder Management qualification
Desirable
Ability to deal with highly complex and emotive issues
Experience Essential
Collation and analysing of data and present reports in a variety of formats Significant experience in an administrative/business role Extensive previous experience of working within healthcare Taking and transcribing detailed minutes Awareness of Data Protection and confidentiality legislation Report writing and excellent organisational and planning skills
Skills and Attributes Essential
Demonstrate PTHB Values Work on own initiative with minimal supervision and as part of a wider team within the business function of support services Innovative and constructive approach to project management Able to prioritise work and meet deadlines Demonstrate the ability to supervise and motivate staff Demonstrate tact and diplomacy when working with others Evidence of undertaking presentation to groups
Desirable
Some ability to speak, read and/or write Welsh, or an eagerness to learn
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Powys Teaching Health Board
Address The Courtyard
Bronllys Hospital
Bronllys
LD3 0LS
United Kingdom
Employer's website https://pthb.nhs.wales/working-for-us/ (Opens in a new tab)