About this role
Job Title Technical Support Specialist Job Description The Technical Support Specialist provides advanced technical support for complex customer inquiries related to electro-mechanical equipment and software solutions. Acting as a subject matter expert, this role drives issue resolution, supports product performance in the field, and ensures a high-quality customer experience through effective troubleshooting, escalation management, and cross-functional collaboration.
Your role:
• Deliver expert technical support for complex customer issues, minimizing downtime and ensuring customers can e