About this role
A Room Attendant cleans and maintains assigned guest rooms/suites according to hotel standards, including making beds, cleaning bathrooms, dusting, vacuuming, and replenishing linens and amenities. Reports rooms as clean and available and communicates maintenance issues promptly.
• Stocks and maintains the housekeeping cart. • Removes used linens, towels, and amenities. • Greets guests warmly and responds to special requests. • Cleans balconies, when applicable. • Ensures rooms are clean, well-stocked, and guest-ready.
The responsibilities of a room attendant include:
• cleans the rooms/suites, as assigned, which includes making beds, cleaning bathrooms, dusting, vacuuming, and washing windows/tracks. Reports rooms as clean and available. Reports maintenance deficiencies in order to maintain room in compliance with hotel standards.
• Strip dirty linens/towels and remove used amenities from room/suite.
• Check the maid cart for supplies and stock as needed.
• Greet guests immediately with friendly/sincere acknowledgement.
• Replenish linen and guest amenities.
• Clean balconies, if applicable.
• Respond to special requests by guests (such as providing extra amenities or service time requests). Supportive Functions:
• Provide customer service to guests, including information about hotel services, activities, and local attractions.
• Assists co-workers, as requested.
Other Duties:
• Assists with team projects, when needed
• Other tasks as requested by management
Required Qualifications:
• Education: Lower Vocational Education (Educacion Profesional Basico) or equivalent. • Language Skills: English basics. • Additional Language Skills: Spanish, Dutch, and Papiamento are preferred but not required.