About this role
Basic Functions
• Review and identify different types of documents • Verify and update Claim information based on set requirements or procedures within the claim for Workers Comp line of business • Research and gather Workers Compensation claim information • Ensure that transactions are processed as per desktop procedures • Basic experience in reviewing documents and validating information • Achieve individual productivity and quality goals • Integrate procedural changes into daily routine
Provide quality review to ensure accuracy, if required
Basic Functions
• Verify and update Claim information based on set requirements or procedures within the claim for Workers Comp and other business lines • Handling inbound/outbound calls from the customers • Customer service for claims & policy Admin
Ensure that calls are handled as per standard procedure
Basic Functions
• Verify and update Claim information based on set requirements or procedures within the claim for Workers Comp and other business lines • Handling inbound/outbound calls from the customers • Customer service for claims & policy Admin
Ensure that calls are handled as per standard procedure
Bachelor's/Master's in any stream 2-5 years