About this role
We are seeking a dynamic and results-driven Relationship Manager – TFE to lead retail sales initiatives in the Tractors and Farm Equipment segment. The role involves enhancing the deposit pool, driving cross-sell opportunities, and ensuring high standards of customer service and branch administration. The ideal candidate will have a strong background in retail liabilities, excellent leadership skills, and a deep understanding of financial instruments and customer service cycles. Enhance the deposit pool from customers through targeted acquisition and retention strategies Drive sales of non-deposit products including Mutual Funds, Insurance, and other cross-sell offerings Generate fee income and contribute to branch profitability Ensure delivery of high-quality customer service and establish service standards Oversee branch administration and ensure regulatory compliance Manage productivity and morale of branch team members Take ownership of branch break-even and P&L performance Liaise with product management, marketing, and other verticals for service enhancements and sales initiatives Ensure seamless coordination across all units involved in the customer service cycle to deliver customer delight