About this role
Location Search Carrier Jobs Junior Technical Support Specialist Sensitech EMEA - Regional Headquarters, Warmonderweg 11, 2171 AH, Sassenheim, Netherlands Job ID 30210879 Job Category Aftermarket & Service Posted Start Date September 21, 2026 Bij Carrier zijn onze diverse medewerkers onze grootste kracht en bron van innovatie, omdat we als één team werken aan een gemeenschappelijk doel. Wij geloven dat onze medewerkers onze belangrijkste troef zijn en dat ons succes en onze groei op hun beurt voor een groot deel afhangen van ons vermogen om een diverse populatie van getalenteerde en goed presterende werknemers op alle niveaus van het bedrijf aan te trekken, te behouden en te ontwikkelen Sensitech EMEA - Regional Headquarters, Warmonderweg 11, 2171 AH, Sassenheim, Netherlands The Junior Technical Support Specialist provides technical support to customers for Sensitech hardware, software, connectivity, and related technology solutions, plus solutions from our suppliers. The role is responsible for investigating and resolving technical issues, providing timely and professional support, and working closely with internal teams to ensure effective resolution and a positive customer experience. Position is responsible for maintaining a high standard of customer satisfaction while following Sensitech policies, procedures, and warranties. What will you be doing? · Facilitating the researching, responding, and resolving various customer inquiries/complaints received via telephone, e-mail, and chat - with accurate and timely response · Provide Technical support for hardware and software application, software and related solutions and investigate issues related to device connectivity, configuration, data transmission, connectivity, system access and communication between hardware and software platforms. This includes hardware evaluation. · Maintain ownership of customer issues and provide appropriate updates within agreed service l...